Job details
Job type full-time
Full job description
Marketing operations specialist
Want to work with fearless innovators, visionaries, and community-minded people who challenge the status quo? we do too.
Plex is more than a software company — we’re a team of disruptors who are driving innovation and unlocking the promise and value of smart manufacturing.
It isn’t a trend or a moment, it’s a movementAnd we’re leading it, but we can’t lead it aloneThat’s where you come in.
Plex systems, inc.® delivers the first smart manufacturing platform, helping the world’s leading innovators to make awesome productsBuilt in the cloud, the plex smart manufacturing platform includes mes, erp, supply chain management, industrial iot, and analytics.
We believe that anything that can be made can be made better, and we are focused on finding the right people to help us achieve the big important tasks ahead.
Is that person you?
In support of our ongoing growth, we are looking for a marketing operations specialist to join our talented marketing operations teamThe marketing operations specialist is a self-starter and technology enthusiast — someone who excels at finding innovative ways of improving business outcomes through technology in support of growth and efficiency objectivesYou will be responsible for administering, updating and maintaining data, reporting structure and workflows in sfdc and oracle marketing cloud (eloqua)You will have a track record of success in improving processes in sfdc, eloqua, or other related crm systemsYou will work closely with marketing, sales operations, and sfdc administrators to improve processes and enhance functionality in our martech stackIn addition, you will assist with database maintenance and other data management related activities.
This position can be located at our troy, mi headquarters or fully remote.
What’s your impact?
Serve as primary sfdc and eloqua administrator for the plex marketing department
Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, data normalization and other routine tasks
Manage martech-related data feeds from eloqua, list uploads and 3rd party vendors into sfdc
Recommend and adopt sfdc best practices
Coordinate the evaluation, scope and completion of new development request
Ongoing support of data strategy initiatives including data structure, database continuity and growth and segmentation
Work with our operations leaders to establish suitable processes to support administrative, development, and change management activities
Assist in training of new users
Effectively act as the liaison between marketing users and the internal salesforce development teams
Work independently with members of the user community to define and document development requirements
Monitor and consistently improve lead scoring and lead flow
Is it in you?
2-3 years of experience in marketing operations function
Working knowledge of marketing automation system, preferably eloqua, pardot, or marketo
Strong understanding of modern marketing processes and technology capabilities around the following areas: marketing workflow, lead management and engagement, platform integrations, and data management
Ability to assess the impact of new requirements on salesforce and integrated martech systems
Intermediate understanding of sfdc, with the ability to build formula fields, workflows, custom views, and other content of similar complexity
Excellent project management skills and a positive attitude
Creative and analytical thinker with strong problem-solving skills
Preferred:
Saas company experience highly desired
Familiarity with tools like pathfactory, gotowebinar, cvent, pfl, full circle insights
Previous experience working in a scrum or agile environment preferred
What’s in it for you?
We are proud to be recognized as one of the top workplaces in the tech industryOur inviting culture fosters collaboration, innovation, and motivates team members to take on important work, every day.
In addition to all the benefits you’d expect from a world-class company like ours, we also offer day 1 benefits, career growth and professional development opportunities, tuition reimbursement, unlimited paid time off, a wellness allowance to support your family’s well-being, sustainable work-life balance, and flexibilityOur multiple office locations offer a casual-dress workplace, complimentary snacks and drinks, and “de-stress areas” complete with amenities in some locations like massage chairs, golf simulator, ping pong tables and more.
Plex values the power of diversity and inclusion – it isn’t just a talking point for usIt drives our business and fosters fresh thinking, and is reflected in the individuals we hire, and the culture and community we’ve built to support them, such as our women@plex and pride@plex groupsAs an equal opportunity employer, we welcome applicants of all types and from all backgroundsPlex urges our employees to understand, accept, and celebrate the differences among people.
Sound like your dream job?
Apply today!
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