Job details
Job type full-time
Full job description
Application engineer - electrolyzer (remote) status: exempt (salaried)
Department: application engineering *this job can be performed remotely* position summary the application engineer is the primary technical resource for the field sales team and is responsible for actively driving and managing the technology evaluation stage of the sales processWorking in conjunction with the sales and engineering teams as the key technical advisor and product advocate, the application engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfactionThe occupant of this role must evaluate customer technical requirements against approved solutions and specifically electrolyzer systemsIf the needs of the customer cannot be met with the approved solutions, the application engineer will work with cross-functional teams to find a technical solution meeting customer needsCore duties and responsibilities
Maintain expert level technical knowledge of plug power electrolyzer products and solutions; most notably the electrolyzer systems and surrounding ancillaries.
Attend meetings with the sales team and engineering while lending help with the following:
Listening, understanding and conveying customer requirements.
Be the voc to product development and engineering.
Help to calibrate expectations for electrolyzer solution rollouts between customer stakeholders and plug project teams.
Respond to functional and technical elements of rfis/rfps.
Assist in the development of technical solutions to address specific constraints for customer applications.
Perform technical/ product training for salespeople and customers.
Assist in the design and development of new solutions by gathering field data related to customer needs; work cross-functionally to implement new solutions and new product offerings as the organization evolves.
Perform all other duties as assigned.
Education and experience
Bs in electrical, mechanical, chemical engineering or other relevant engineering field of study.
3+ years of related work history; preferably experience with integrating technical solutions in for customer stakeholders.
Ability to travel as needed to perform the duties of the role; up to 20%.
Proven ability to successfully develop technical solutions in a variety of environments while considering a multitude of constraints.
Experience in any of the following spheres of activity is preferred and highly valued:
High or medium voltage distribution system
Hydrogen and/or fuel cells
Industrial gas
High pressure gas systems
Gas processing and/or dispensing equipment
Oil and gas, cng, lng, etc.
Computer and software systems skills as applicable to position including but not limited to: word, powerpoint, excel, and outlook.
Strong verbal and written communication skills.
Uncompromising dedication to quality.
Ability to travel as needed to perform the duties of the role.
Demonstrated analytical abilities with strong attention to detail.
Ability to manage complex projects and multi-task effectively.
Excellent follow-through.
Must be driven and self-motivated.
Teamwork oriented and focused.
Plug power, incIs committed to creating a diverse environment and is proud to be an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
