Job details
Salary $13 - $15 an hour job type full-time contract number of hires for this role 3
Qualifications
High school or equivalent (preferred)
Customer service: 3 years (preferred)
Microsoft office: 3 years (preferred)
Full job description
Candidates should be local to raleigh/wake forest area nowThey`ll be 100% work from homeUtilize systems to monitor workflow and load the work to qualified techniciansEvaluate and reassign work to available technicians as neededWork to monitor and regulate work volumesCommunicate with technicians and/or other departmental employees to resolve force availability imbalancesRead and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteriaEnsure that service orders and repair tickets are processed accuratelyAcquires skills through a combination of formal training and considerable on-the- job experienceMay serve as lead and/or primary technical resource within department or work areaHigh school, ged or equivalent education and relevant experience3+ years of related experience
Job types: full-time, contract
Pay: $13.00 - $15.00 per hour
Application question(s):
Expected salary range?
Education:
High school or equivalent (preferred)
Experience:
Customer service: 3 years (preferred)
Microsoft office: 3 years (preferred)
Work location:
Multiple locations
Work location: multiple locations
