Job details
Salary $17 - $19 an hour job type full-time
Full job description
Must be a new jersey resident to apply.
The bilingual legal tort intake specialist role is critical in the process of gaining claimants in tort claimsAs an intake specialist, you are the first point of contact between the claimants wanting to participate in a litigation, and the law firm/legal group that is handling the tort.
This position requires the intake specialist to have compassion and understanding for individuals, and excellent communication skills when relaying information to and from the claimantExcellent verbal and written skills are necessary.
Responsibilities
Delivering scripted talks that describe the company`s products or services, tort intakes, etc.
Explaining products/services and product/services prices, tort intake requirements.
Answering customer information about products/services.
Obtaining customer information such as name and address for shipping products or delivering services and validation requirements.
Following up on previous customers for potential sales, transfers or intake completions.
Maintaining records of customer contacts via exceptional note taking.
Completing customer surveys to obtain information about potential customers.
Follow a set schedule which includes managing break time.
Following attendance rules.
Be on time!
Qualifications
Must reside in new jersey.
Must be fluent in english and spanishMust be able to read, write, and speak spanish & englishCalling scripts will be in spanish and english.
Previous experience preferred, but not required.
Must have a reliable computer/laptop, high-speed internet.
A 2 eared noise cancelling headset with microphone that you can acquire prior to the first day of training via a zoom meeting.
Additional information
Starting pay: $17 an hour, with additional production bonuses.
Full-time schedule: must be able to work 40 hours in a week from the following hoursMust be flexible if the need arises to work shifts outside of this window.
Monday to sunday from 8:00 am to 9:00 pm cst
Paid training will be done through video calls with a dedicated trainer.
Benefits
Paid time off (average 80 hours a year)
Paid holidays
Health benefits (100% employer paid option)
401k with matching (after one year)
