Job details
Job type full-time
Full job description
Job description
We’re looking for a senior ux content strategist to join our ux team within the product organization at procoreOur ux content strategy team is building a new approach to product copy, focusing on human-centered content that puts our users at the center of every product interaction.
As a senior ux content strategist, you’ll partner with product designers, researchers, customer success, and marketing to shape procore’s user experiencesYou’ll build trust with our users and evolve our brand voice and tone within the procore app and every touchpoint customers have with procoreIf you’re collaborative and thrive in a fast-paced, agile environment—we’d like to hear from you!
This position reports to the ux content manager and can be based remotely, or located in any one of our u.sOfficesWe’re looking for someone to join us immediately.
What you’ll do:
Create and implement content strategies while collaborating with ux, ui, and research teams during the concept, wireframing, and content creation portion of the product development process
Own an area of our product, driving the strategy, implementation, and distribution of content to your team
Support new approaches to onboarding through personalized content
Influence strategic decisions across and within products to drive growth, improve the overall experience, and ensure content consistency
Partner cross-functionally to drive consensus across teams and advocate for solutions that balance the needs of our users with our business goals
Write clear and concise content across multiple touchpoints (including labels and navigational elements, emails, tutorials, and notifications)
Work closely with ux research to evaluate the needs and behaviors of customers and analyze the impact of content with data and research
Work closely with ux and ui teams to understand and document content patterns, character limits, and considerations, and maintain our library of components
Create content with careful consideration of translation and global best practices to make sure all users feel empowered in procore
What we’re looking for:
5+ years of experience as a content lead, with a focus on delivering content strategies, writing product copy, technical copy, or ux writing
A portfolio of content work, including content strategy deliverables and copywriting
Experience conducting content audits, content modeling, and content writing a plus; background in using content to drive growth in sign-ups and usage
Proven technical writing experience and the ability to refine complex ideas and technological interactions into clear, compelling, and engaging copy (ui copy, help documentation, faqs, and more)
Technical aptitude and ability to quickly learn new concepts and tools
Experience implementing voice and tone guidelines, style guides, and writing processes that improve content quality across products and tools
Curiosity about the way people think and human behavior
Bachelor’s degree preferred (or equivalent work experience) in english, communication, digital content strategy, or another related area of study such as journalism
Additional information
If you`d like to stay in touch and be the first to hear about new roles at procore, join our talent community.
About us
Procore technologies is building the software that builds the worldWe provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and moreAt procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideasCheck us out on glassdoor to see what others are saying about working at procore.
We are an equal opportunity employer and welcome builders of all backgroundsWe thrive in a diverse, dynamic, and inclusive environmentWe do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
Perks & benefits
You are a person with dreams, goals, and ambitions—both personally and professionallyThat`s why we believe in providing benefits that not only match our procore values (openness, optimism, and ownership) but enhance the lives of our team membersHere are just a few of our benefit offerings: generous paid vacation, employee stock purchase plan, enrichment and development programs, and friends and family events.
