Job details
Salary $130,000 - $150,000 a year
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Salesforce admin
Remote, us · computer/software
We’re looking for a dynamic person to help us establish a strong information-sharing culture leveraging salesforce as a strategic backboneThis is a great opportunity for someone looking to leverage best practices from prior experiences to build out the structure they’d love to work withinThe salesforce administrator is a highly visible position within the company and will help us build out our salesforce and experience cloud instance utilizing industry best practices, creativity, and a passion for delivering the best experience to internal and external stakeholders.
The salesforce administrator will be responsible for launching experience cloud to align with strategic corporate objectivesThe administrator will also be responsible for the day-to-day maintenance of our salesforce instance, ensuring that new users are added, users are removed, permissions are updated, etcWithin established service level agreements.
This role will facilitate and coordinate with internal stakeholders to develop and build out new features within salesforce, all while maintaining a detailed change management library.
Primary duties and responsibilities
Daily administration and support of salesforce database, including but not limited to multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts and validations
Implementation processes that leverage data and best practices for robust and stable internal tools
Manage standard work documentation, training, and audits for adherence
Collaborate with cross-departmental resources to implement solutions and processes
Produce necessary design, development, and testing documentation
Ensure correct functionality of all salesforce-related functions and workflows
Develop and create customized reports and dashboards
Administrate software testing process for new objects, fields, record types, etc.
Delivers effective change management and communications for technology implementation, data policy and process re-engineering within organization
Required characteristics of our ideal candidate
Salesforce administrator certification, with higher certifications a plus
Experience and understanding of the various salesforce environments, primarily with experience cloud
Understanding of salesforce crm architecture, visualforce/apex, sharing, managed packages, batch processes, triggers and controllers
Deals effectively with ambiguity and situations where there is not a single `right` answer and can coach users to an appropriate solution for their needs
Ability to build and maintain strong cross department relationships, and exercise influence through those relationships
Ability to function effectively at a high level with minimal supervision
Proven ability to contribute to or lead initiatives with a results-oriented approach
A team player; highly motivated self-starter; good relationship builder with strong diplomacy skills
Ability to use and adapt to a variety of new tools/methodologiesSignificant focus on application development tools including jira, smartsheets, office 365, etc
Analytical skills to critically evaluate the information gathered from multiple sources, reconcile differing views, decompose high-level information into details, and distinguish user requests from the underlying true needs
Effective at project management to deliver results on schedule and within scope
Strong interviewing and listening skills
Organizational and time management skills required
Self-starter with proven ability to work independently
Excellent oral and written communication skills, ability to explain technical details simply
Ability to travel 5% of the time
Experience
Minimum 3 years’ experience as a salesforce admin or other similar role
Education
Bachelor’s degree preferred
Salary range:
Salary range for this role is $130,000 - 150,000 per year
Benefits:
We offer a competitive benefits package to all full-time employees
Medical, employer covers 90% of premiums
Dental, employer covers 90% of premiums
Vision, employer covers 90% of premiums
401k with employer match
Unlimited personal time off
Short-term & long-term disability
Paid parental leave
Bonus programs available for eligible employees
Promontory mortgagepath llc is an equal opportunity employer minority/female/disability/protected veteran
