Job details
Job type full-time
Full job description
Manager - marketing | communications
A full time remote position.
General purpose of position:
Qsource is seeking an experienced manager of brand marketing and communications services with a demonstrated ability to lead and motivate its internal marketing/communications (marcom) team in strategic development and production of multidisciplinary internal and external communications for key organizational programsCandidates should have experience in executing comprehensive traditional and nontraditional marketing plans with an ability to source and analyze reporting metrics, including outreach, audience, sales and conversion dataThis position requires broad experience in strategy and planning and management of an internal team`s work, including graphic design, website production, copywriting and content development, technical writing and reports production, and digital content and online platformsThe ideal candidate will be an experienced practitioner with a stellar portfolio in creative arts, either in graphic arts and/or copywriting/storytellingThe manager with work closely with the team`s traffic/production specialist and the director of marketing/communications to assess, oversee, track, deliver and report marcom projects, campaigns and business marketing/communications prioritiesThis position reports to the director of marketing/communications.
Education and experience:
Ba, bs or master`s degree in relevant field (communications, journalism, graphic design/art direction, marketing)
5+ years leading creative/production and/or marcom teams in a corporate or agency environment (ad agency, corporate communications, marketing firm, etc.)
Experience in internal or client healthcare work preferred
Major duties and responsibilities:
Ensure marcom concepts, programs and products are exceptional, delivered error-free and produced according to organizational brand standards
Assist in assuring marcom products are 508 compliant and accessible
Oversee the marcom department project requests and work with traffic/production specialist to oversee assigned resources, tasks, scheduling, creative, production, project plans and project tracking
Facilitate weekly production meetings
Ensure all projects are estimated, billed, approved and accounted accurately and according to program budgets, billing codes, policies and purchase requisition procedures
Hold team and self-accountable for delivering consistently exceptional concepts and products
Manage marcom team individual and group kpis and continually track team goals achievement
Consistently achieve customer satisfaction goals
Knowledge, skills and attributes:
Commitment to excellence in marcom projects and products, customer service and customer satisfaction
Highly professional demeanor and excellent judgment
Exhibits flexibility and initiative, as well as strong collaborative, organizational, interpersonal and communication skills
Ability to work collaboratively across all levels of the organization, including internal customer teams, senior leadership and external stakeholders
Advanced knowledge of marketing principles, disciplines and marketing/communications production, including tools, systems and processes
Deep understanding of online audiences, communications channels and processes to drive engagement
Ability to work effectively independently and as a team member on numerous, often diverse, projects
Ability to organize and manage multiple quick-turn project requests while also advancing overarching and complex marketing and communications organizational goals
Advanced knowledge of microsoft office suite (word, excel, powerpoint, outlook), proficiency with table creation and document formatting a plus
Working proficiency in adobe creative cloud (photoshop, indesign, acrobat pro)
