Job details
Salary $26 an hour
Full job description
Title: process engineer
Location: remote usa
Rate : $26/hr c2c.
Responsibilities:
Conducts high level and deep gap analysis for new service introductions drives q2c process development from ideation to launch develop and conducts full end to end testing within new service introductions and
Improvement releases
Documents current and future detailed business processes to support the services
Organization
Work with stakeholders to ensure resource alignment and engagement and to develop in depth raci for steady state services implementations create strategies for process improvement of current launched services launch and lead pilot programs with new technologies to automate and innovate current legacy services manages internal projects develops and maintains extended network of extended operational teams manages stakeholder relationships from team to executives
Knowledge and skills
Itil foundation certification technical, tool, and hp infrastructure knowledge is a requirement operational knowledge of order to cash domains including hp logistics, supply chain, finance, and master data, sales operations, and customer support demonstrates an in-depth understanding of key services’ operational policies, processes,
And methodologies applicable to project management.
Speaks with authority to most layers of depth related to project management methodsMakes use of and contributes to services communityPmp certification preferred Executive-level presentations and communications proven creative growth-mindset ability to lead development teams understanding of internal processes and tools required works on complex projects where analysis of situations or data requires an in-depth evaluation of multiple factorsPart of project teams that will affect three or more organizationsProject spans one or multiple regionsManages projects with often aggressive but achievable stakeholder deadlines Exposure to visio is desired
Education and experience required
First level university degree5 years in project management roles or in like roles/businesses
Best regards
Krishna
Qcentrio
Krishna@qcentrio.com