Job details
Salary from $14 an hour job type full-time number of hires for this role 10+
Qualifications
Microsoft office: 1 year (required)
High school or equivalent (preferred)
Full job description
Note: this is permanent work from home (wfh) position open to florida residents onlySo, please only apply if you reside in floridaAdditionally, we prefer to hire tampa bay residents because supervisors are often required to work from the office and managers are always required to work from the office - therefore, if you are in tampa bay, you are more likely to be promoted in the future!
Quikaid is a fast-growing legal services company! we have an exciting and fast-paced work environment and we are beginning a major growth phaseWe are looking for strong intake specialistsAt quikaid, our legal intake specialists are a critical part of our company`s successBasically, our legal intake specialists (what we call our `intake team`) answer calls from prospective clients to determine if we can help them obtain disability benefitsWe pre-screen callers and sell them on quikaid`s service! if we can help them, we send our representation paperwork and follow up on the paperwork.
Job description
- answer inbound calls from prospective clients interested in obtaining disability benefits
- ask questions to determine if we can help them (pre-screen them)
- if we can help them, describe how quikaid works and why they should use our service!
- after our legal paperwork is sent, follow up with them to make sure they received it and determine if they have any questions and encourage them to return the signed paperwork so we can get started.
- this is a full-time work from home (wfh) position.
- our intake hours are 9am - 6pm monday - friday
Requirements
- experience working in an office environment (law firm, insurance company, medical practice, etc.)
- strong and accurate communication skills
- sales skills
- positive personality (smile through the phone!)
- professional demeanor
- enthusiastic, friendly, & outgoing
- team player - works well as part of a team
- self-motivated - can work with little supervision
- must type at least 50 words per minute
- good technology skills (multi-tasking by talking on phone while entering information into our case management system).
- we prefer candidates who have experience in sales or in an office setting, or experience speaking with customers directly.
- desire to build an outstanding career! at quikaid, we don`t hire people to `have a job` but we hire people who want to `build a career!` the sky is the limit here!
Technology requirements
- you must have a personal computer (pc) with windows software.
- macbooks & chromebooks cannot be used.
- in addition to a pc, you must have an external keyboard, mouse, headset with microphone, and working webcam (for training)Your technology will be reviewed and tested prior to your start date.
- we require at least 2 monitors as they allow you to multi-task more effectively.
- you must have wired internet accessWifi cannot be used due to security and reliability reasons.
- you must have a quiet place to work in your home (for example, spare bedroom, home office, den, etc.)Background noise is not acceptable.
- we provide all software you need to perform your job duties, but you are required to provide the above hardware (including windows 10+)
Benefits
We provide amazing benefits to our awesome employees! here is a list of our benefits:
- health insurance, with multiple plans to choose from based on your needs
- dental insurance
- vision insurance
- 15 days of paid time off (pto) per year, to be used however you would like (sick days, vacation days, personal days, etc.).
- paid holidays! enjoy holidays with family and friends, while also getting paid!
- a 401(k) retirement plan with 6% matchFor every dollar you invest in your own retirement plan, we also contribute a dollar up to 6% of your compensation!
- fun celebrations, including company-sponsored contests, birthday bonuses ($50 on your birthday), work anniversary bonuses ($50 per year that you`ve been employed at quikaid; for example, on your 3rd anniversary, you will receive $150 bonus), and various other celebrations throughout the yearWe believe in working hard and having fun!
- daily bonuses are provided for strong performersTypically, bonuses for strong performers results in $3-4 per hour in additional payStrong intake specialists make $17 - $19 per hour once they are up the learning curve.
- we have a generous break policy! you can basically take breaks whenever you want or need to, with 30 minutes of paid break each day.
Other information
- this is for a monday, november 8th start dateThis will allow you to provide sufficient notice to your existing employer (if you are employed currently)This date is not negotiable because we will start training all new employees on this date.
- successful candidates will be required to complete a background check and drug screening prior to your start dateIf you are not going to `pass` your background check and/or drug screening, we would discourage you from applying.
- we will review your technology components to ensure they meet the above requirements prior to your start dateWe call this a technology certification.
- if you are invited to interview, the interview will be conducted remotely via videoGenerally, you will interview with 2 members of our senior management team, approximately 30 minutes per interviewAll new hires must complete two rounds of interviews and an aptitude test prior to being offered the position.
Thank you for your interest in developing a career at quikaid! we look forward to receiving your resume and application and getting to know you to determine if there is a great fit!
Job type: full-time
Pay: from $14.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Referral program
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday to friday
Supplemental pay:
Bonus pay
Education:
High school or equivalent (preferred)
Experience:
Microsoft office: 1 year (required)
Office: 1 year (preferred)
Work location:
One location
Work remotely:
Yes
Work location: one location
