Radial, inc., a bpost group company, is the leader in omnichannel commerce technology and operationsPremier brands around the world confidently partner with radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving marketRadial`s innovative solutions connect retailers and customers through advanced omnichannel technologies; intelligent payments and fraud protection; efficient fulfillment, supply chain services; and insightful customer care services – especially where high-value customer experiences are criticalWe are flexible, scalable, and focused on our clients` business objectives.
Main responsibilities
Deliver innovative designs for new contracts and renewal opportunities that enables radial to profitably grow our business
Develop responses to rfps and contract renewals for e-commerce clients
Represent radial in client presentations
Solutions design: model fulfillment and distribution processes, including, but not limited to, process flows for all functional areas, mhe requirements, capital investment, productivity rates for direct labor functions, headcount estimation, space requirements and storage media and working closely with the fulfillment systems team to help define wms and wcs requirements
Teamwork: partner with sales, engineering, and operations to deliver innovative solutions that maximize customer value and reach radial profitability goals
Clients presentations: lead sales solutions presentations to different client stakeholders, including executives as well as site operators
Innovation & automation: partner with internal innovation team and external solutions integrators to drive new automated solutions for e-commerce
Tools development: ability to develop internal tools and best practices to standardize and optimize the solutions engineering process
Continuous improvement: drive the continuous improvement of the modeling process to continue to learn from post-launch deal model reviews
Knowledge, skills and abilities
Ability to analyze and solve complex problems, interpret operational needs, and develop integrated, creative solutions
Ability to manage multiple projects of varying priorities and timeframes simultaneously
Skills in organizing projects, managing time and priorities
Advanced analytical, evaluative, and objective critical thinking skills
Advanced software skills including excel and autocad
Highly organized, ability to create standardization across discrete activities
Use influence to gain consensus and alignment across organizational functions
Strong communication and presentation skills
Process oriented and continuous improvement mindset
Able to deliver calmly under stress
Team player, ability to coach other team members
Work experience and education
3+ years of proven experience with engineering in a distribution, fulfillment, and/or 3pl environment
Experience in supply chain sales solutions, solutions engineering, business development for a 3pl preferred
Ability to build powerpoint and other materials and collateral required to communicate complex supply chain solutions for c-level internal and external executive audiences
Bachelor’s degree or higher in engineering required, industrial engineering preferred
Ability to travel upon request up to 20-25% - travel is related, but not limited to, site tours and/or client meetings/presentations
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