Job details
Job type full-time number of hires for this role 1
Qualifications
Us work authorization (required)
Excel: 2 years (preferred)
Customer relationship management: 1 year (preferred)
Full job description
While this position is remote, candidates must reside in pa, ny or nj
Please submit a cover letter in addition to your resume in order to be considered
Background
Reckner, based in chalfont, pa, is a world class marketing research firm with 150 employees and offices in pa, ny and wiWe are privately-owned and have been in business for 30 yearsWell known as a premier healthcare research services firm, we have unparalleled expertise in healthcare and consumer recruitment, fieldwork and facility management.
Role overview
We seek a highly motivated, detail oriented professional to join the qualitative project management teamThe project manager is responsible for managing and executing multiple qualitative data collection research projects in a fast-paced environment and for deepening client relationships in a client-facing roleOversight of the organization of healthcare research studies includes the recruitment of respondents, client interface, daily assessment/reports and cost analysis and final billing.
The ideal candidate will be an effective communicator, organized project manager and have a strong desire for developing relationships with teammates and with clients.
Primary role functions
· manage data collection projects, ensuring successful completion per the client’s specifications, on time, and on budget
· assess project specifications and organize approach and processes for research studies
· develop strategies for recruiting the highest quality respondents
· partner with clients to ensure projects are recruited within study parameters and any recruiting challenges are addressed in a positive, proactive manner
· foster positive relationships with clients and other team members on a daily basis
· create and deliver reports and data to clients
Background, skill set and orientation
· exceptional organizational skills and time management with a particular focus on managing details
· excellent written and verbal communication skills and ability to think both logically and creatively
· ability to work effectively in a fast paced environment, managing multiple accountabilities simultaneously
· ability to create and maintain excellent client relationships
· ability to creatively assess study needs and recruitment methodologies
· ability to manage problems by understanding issues and determining solutions
· demonstrated proficiency in word and excel
· positive, team oriented
· willingness to learn and adapt to changing needs
· goal-oriented and self-motivated
· market research experience a plus
· bachelor’s degree preferred
Job type: full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Monday to friday
Covid-19 considerations:
Daily health screening, masks required, deep cleaning
Experience:
Excel: 2 years (preferred)
Customer relationship management: 1 year (preferred)
Work location:
One location
Work remotely:
Yes
Work location: one location
