Job details
Job type full-time
Full job description
Remote /
Sales – sales ops /
Full time exempt
Recurly is looking for a senior salesforce administrator to join the sales operations team to deliver world class systems, data, and tools to the sales and customer success teams.
A strategic partner to the business, you will cultivate a deep understanding of their processes and act as a consultant on their business systems needsThis role will be the primary technical owner for salesforce.com and tools like salesforce cpq, conga, gainsight, outreach.io and gong.io, you will gather and document requirements, design and document technology solutions, and implement configuration-based changesThe right candidate has a unique blend of technology acumen, project management skills, and passion for delivering operational excellence.
Responsibilities
Owns the sales tech stack and manages existing vendor relationships, as well as new tool evaluations
Partner with cross-functional teams to design, prioritize, and deploy salesforce system enhancements based on the business impact and scalabilityTranslating business requirements into system developments.
Create custom workflows (workflows / process builder / flows), reports and dashboards, configure the system, monitor and troubleshoot any reported issues
Provision new users granting, removing and changing permissions to access salesforce.com, gainsight, and other gtm systems
Facilitates regular assessments of the sales tech stack, providing recommendations on improvements and build out enhancements
Create and maintain documentation/training material assisting in training of users to help ensure adoption of tools
Monitor salesforce crm environment to maintain clean hygiene within the system to ensure accurate reporting of data
Requirements
4-6 years of sales operations and or revenue operations
Has hands-on experience implementing and or administering salesforce
Salesforce.com administrator and advanced admin certification, a plus
Experience with supporting sales and customer teams
Advanced knowledge and administration of salesforce cpq as well as key salesforce integrations (gainsight, outreach io, leandata, gong io, marketo, zendesk, etc)
Understanding of core saas b2b technology business processes, which includes: sales, marketing, customer success/support, and finance
Experience using apex is a plus
Proactive, self-motivated, and is a problem solver
Flexible and able to change priorities quickly, capacity to manage multiple priorities
Excellent verbal, presentation, and written communication skills that can translate technical content to sales audiences
Strong interpersonal skills and can develop trusted relationships cross-functionally
States recurly can hire from:
Arizona, california, colorado, georgia, idaho, illinois, louisiana, maryland, minnesota, massachusetts, montana, new jersey, new mexico, new york, north carolina ohio, oregon, pennsylvania, texas, south carolina, utah, washington
Benefits
As a full-time employee, recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your familyWe offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependentsWe also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (hsa) & flexible spending account (fsa) options, employee assistance program, legal and pet insurance.
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Other perks may include: *
Optional remote work
401(k) retirement plan
Company equity
Flex time off
Company events
Training/development
Tuition reimbursement
Casual dress
Dog friendly office
Commuter benefits
Volunteer opportunities
Monthly internet stipend
#li-remote
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About recurly: *
Recurly, incProvides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwideSubscription businesses such as sling tv, barkbox, fabfitfun, cinemark and fubo.tv depend on recurly to harness the power of the subscription model and drive recurring revenue growthSince its launch in 2009, recurly has deployed subscription billing for thousands of companies across 42 countriesOur platform empowers billions of credit card transactions and has enabled customers to recover $450 million + in revenue.
Recurly is backed by accel-kkr, a leading technology-focused private equity firm with over $9 billion in capital commitmentsThe partnership offers recurly access to significant capital and resources to make continued investments in technology and platform innovation and expand our go-to-market initiatives.
Offices located in san francisco, california; boulder, colorado; new orleans, louisiana and remote!
Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable lawRecurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting processIf you need any assistance or accommodations due to a disability, please let us know at talent@recurly.com
Job type: full-time
Work location: multiple locations
