Position summary:
Are you a strategic it leader with a passion for designing, implementing and managing large-scale, transactional, ecommerce applications and platforms?
Online transaction and deploying digital tools to make it easy for doing business with regal is at the heart of a robust digital customer experience (dcx)Regal beloit is seeking a highly motivated, innovative senior director of ecommerce to provide technical and strategic leadership that aligns with regal’s ecommerce and website strategy and solutions for the customer base primarily the distribution channelScaling out our websites as well as repeatable business operations is dependent on delivering best in class and engaging customer experienceThe senior director of ecommerce will own the digital ecommerce solutions and tools and will work closely with the other it teams supporting the erp, engineering systems, business applications and product information managementThis role will oversee and manage the system architecture, configurations and solutions developmentThis role will work closely with the business digital and digital marketing teamsIn this role it will be imperative for the individual to build positive working relationships with other teams, internal stakeholders, customer contacts and leverage these relationships to grow regal’s digital presence.
Major responsibilities:
Lead and develop a coherent, scalable, and evolving strategy for a highly-scalable, efficient ecommerce operations in a fast-changing environmentLead and manage the development, architecture, product vision and technology platform roadmap for ecommerce and websites
Closely liaison with organization’s digital marketing and business teams for developing and working on plans to increase customer adoption and retention to provide it solutions and support to maximizing website traffic, seo, conversion, and retention
Manage the activities of the it ecommerce and website development teamsHave dotted line management responsibilities for teams located offshore and serve as an escalation pointAssist in prioritization of activities and projects within team.
Drive continuous improvementRecommend and lead implementation for improvements to applications, technology and upgrades
Define and lead system configurations, technical solutions and processes to have accurate and completeness of data
Lead and manage the inbound and outbound systems and applications integrations across erp, engineering systems, product information platforms and other key applications
Lead the stability and governance of ecommerce environmentLead the team managing ci/ cd and devops tools and processes
Ensure the team has robust processes and tools for meeting high level of coding standard and practices
Collaborate with infrastructure and cybersecurity teams for developing application standards ensuring security compliance and processes.
Collaborate with application performance monitoring teams to develop tools and dashboards to automate performance monitoring, testing, analyzing, and reporting issues.
Provide inputs by continuously benchmarking regal digital tools amongst competitors and peers for best practices and innovation opportunitiesUnderstand technology trends and the practical application of existing, new, and emerging technologies to enable new and evolving digital commerce business and operating models.
Work closely with business units across the organization to prioritize customer and business requests and develop a roadmap for ecommerce enhancementsLead the digital ecommerce services organization`s successful delivery of these business outcomes
Support the day-to-day operations by triaging issues, validating data, and communicating to stakeholdersDefine slas for requests/ types, oversee communications between it team and business / customerEnsure high standards are being met.
Manage concurrent projectsGuide timely project completion, optimum resource utilization and achievement of end-user expectations.
Identify the organizational impact on skills, processes and structures and financial impact of the it services and solutions portfolio, and develop plans to manage the impact effectively
Lead the organization’s talent development.
Qualifications
Required education / experience / skills:
Education:
Bachelor’s degree in information technology or computer science or related, masters preferred
Experience:
Demonstrated understanding and proven experience designing, implementing and managing large-scale, transactional, ecommerce applications or platforms
Proven experience developing strategic and tactical plans with a track record of implementations of large-scale enterprise system deployments
Knowledge of digital commerce trends and techniques, technology and analytics
10+ years’ experience of which 6+ years of experience leading a team, supporting direct or indirect reports
5+ years of proven it project management with technology lead experience leading ecommerce developmentLeading and implementing solution on sitecore ecommerce and or similar technology platform experience preferred
Experience on managing team using azure/ github devops tools/ processes including automated testing
Experience in technology assessment, tool selection and benchmarking
Experience in business requirements process, gap analysis and documentation, solution assessment and validation
Experience documenting technical product requirements
Experience using analytics tools and data to make decisions
Good understanding of product information management tools like informatica 360 will be added advantage
Agile/scrum experience
Strong analytical and creative problem solving skills
Skills:
Excellent interpersonal and influencing skills to establish trust, credibility and rapport within regal and with external customers/vendors.
Demonstrated track record of partnering effectively with others, ability to work effectively as part of a team.
The ability to produce high-quality work in a high-volume, fast-paced environment that requires meeting time-sensitive deadlines.
Proven ability to be hands on, demonstrate resourcefulness, initiative, results-orientationHas a continuous improvement mindset and can embrace regal’s 80/20 principles.
Passion for technology
Location:
This position is based in grafton, but we are open to 100% remote based anywhere in the u.s.
Travel:
10 – 30% travel as required.
Language:
English as a primary mode of communication.
Primary location: united states work locations: grafton, wisconsin 1051 cheyenne avenue grafton 53024 job posting: sep 14, 2021, 3:08:46 pm
