Think project manager + account manager.
Digital project strategists keep our team running and our clients happyThey focus both on developing/maintaining one of our services lines along with managing a roster of clients.
This role is very proactive and assertive, but also sensitive to what it takes to motivate people to complete their best workYou`ll be following up with whoever, however, and whenever, to make sure the projects and tasks are completed on time and with excellence.
Often times the project strategist will be given a very technical client end goal (like a xx system to hubspot migration) and will determine the tasks, timelines, and resources needed to complete that goal.
We offer amazing perks
In addition to working with an awesome, fun-loving team
Remote & w2
Talk about the best of both worldsThe freedom of remote work meets the warm security of a w2.
Flex time
Create a 40-hour schedule that works for you, as long as you do great work and hit your deadlinesReady, set, go!
Reduced working hours (pto)
Earn a 25% reduction in your work month with the same pay! (that equals 40-46 hours off each month to use as your pto)
Medical, dental & vision insurance
50% of your insurance premiums (you and dependents) are covered for certain medical, dental, and vision plans.
401(k) with matching
We will match your contributions up to 4%, to help you save for retirement.
Annual bonus
When the company earns, you earnShare in our wins with a little extra cash at the end of the year.
Mentorship
Grow to new heights and level up your professional skills under the expert eyes of those that came before you.
Holiday team retreat
Annual weekend retreat filled with fun activities to kick back, relax, and enjoy the rewards of our hard work during the year!
Quarterly team event
Though we are remote, we do like to see each otherBeing anti-office doesn`t mean we are antisocial!
What level is this position?
A little grid with a lot of info!
Level
Usual remotish titles
Progressive years in the field
Usual responsibilities
Internship intern/assistant 0 learning how to work entry level assistant/coordinator 0 - 3 being tasked uncomplicated work intermediate specialist 3 - 5 delivering specialized work non-manager mid-level strategist/consultant 4 - 6 advising how work is done manager mid-level manager 5 - 7 managing people early senior director 8 - 10 managing a department senior vp 10+ defining department goals and direction executive cxo 10+ driving direction of the company
What you`ll need
The experience recommended for this job
Documented professional experience in:
Consultative account management
Reviewing technical work
Project management
Advanced hubspot platform management
Ability to:
Scope out the finer details of custom hubspot needs
Manage multiple clients with multiple projects at once
Train others on process and software
Write detailed process documentation
Be disciplined/organized
Work remotely with minimal supervision
What you`ll do
Are you the robin to our batman?
Project management
Manage clients` projects (ensure that projects are completed to specification, within an established time frame and budget)
Self-administer your own tasks and projects
Identify project requests that happen in unofficial channels (emails, slack, calls, etc.)
Assign and monitor work for our production team
Closely monitor clients` budgets
Quality control
Platform reviews - entering into hubspot to double-check work
Client management
Create agendas for each client meeting
Keep detailed client meeting notes with action items and send promptly afterwards
Maintain client wishlists
Prepare monthly/offboarding reports for each client
Lead client meetings and ensure smes are only utilized when needed
Create client facing documents/presentations (diagrams, flowcharts, strategy documents, delivered work...)
Anticipate client needs and make sure they don`t have to ask for something more than once
Help scope complex project requests with the client and smes on the team
Program management assist
Assist in one of our main service lines
Help establish and maintain process and documentation for your program`s service line
Train the team on your program`s processes
Act as solutions engineer for sales for your service line
Communication
Remain communicative and available with team and clients via slack, email, text, conference call and, smoke signals during reasonable business hours.
Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
Internal operations
Participate in regular team connect calls
Develop and present new project management strategies and documentation needed to help train the team so they can better serve clients
Develop reports and visibility for remotish management
Internal marketing & sales
Contribute to company marketing (blog, social, seo...)
Assist in the sales process when needed
Education
Complete & maintain all hubspot certifications within 6 months
Attend in-person and virtual educational events
A word from our sponsor
Aka our fearless leader! we`re building a company that delivers every team member an employment lifestyle worth experiencing! nicole pereira
Ceo - remotish
