Job details
Job type full-time
Full job description
Creating a healthier way of living
Rinnai america corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the usWe have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.
Rinnai america corporation (rac) is looking for rac-stars! we are conducting a top talent search for a application engineerCheck out why rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai
Role
Provide engineering solutions to a diverse customer base that include but not limited to mep professionals, architects, builders mechanical contractors in sizing, design, installation and quotation of commercial and residential water heater heating and space heating solutions; in addition, support rinnai sales, service, manufacturing reps and distributors in closing opportunities to a win in north america and neighboring emerging markets**this position will be located at hq in peachtree city, ga.**
Responsibilities
Provide sizing, design, installation and quotation of commercial and residential water heating and space heating systems that include but not limited to tankless waters heaters, tankless rack systems boilers, and infrared heaters
Research and recommend technologies that work in synergy with rinnai product line i.e renewable and sustainable technologies such as geothermal, solar pv/ thermal and more
Provide comprehensive roi and lifecycle cost analysis
Support rinnai commercial business managers, corporate account managers, builder sales managers and manufacturer reps in executing timely solutions within a defined sla timeline
Provide real-time data entry of all commercial opportunities in crm database
Provide system troubleshooting/ diagnostic support and corrective recommendations for all commercial verticals where necessary
Use of solidworks cad package to complete design models/drawings for various made to order (mto) builds and plumbing schematics incorporating rinnai product line
Use of ashrae and aspe application handbook and other industry calculation methods to size water heaters and space heating equipment
Engage and present to large audiences that include, engineers, contractor, distributor, and more
Follow-up to closure of hot leads by calling and interacting with customers via phone, forging relationships with these customers, with an outgoing spirit and personalities
Embrace and support growing business demands in a changing environment
Awareness and compliance of company policies and procedures
Other duties and responsibilities as required
Knowledge
Bachelor’s degree in engineering and 3-5 years engineering design experience in the commercial hvac /water heating environment or combination of education and experience
Preferred experience with customer interface
Experience with hydronic heating system design / installation
Experience with autocad, solidworks or other similar cad software is a must
Skills
Ability to communicate freely with customers and present to a large audience
Well-developed analytical and problem-solving skills
Technical proficiency in related field
High computer literacy
Ability to produce reports on technical issues
Abilities
Ability to develop high levels of cooperation and respect from staff, colleagues and suppliers alike
High level of personal integrity and honesty
Team player able to operate with independence and enthusiasm
A lateral thinking style
Technical, customer service and quality discipline
Customer support and service mentality – ability to communicate with customers with confidence
Benefits
Medical, dental, vision, and prescription
Flexible spending account (fsa) options for medical and dependent care
Paid time off (pto), floating holidays (fh)
Paid holidays
401(k) plan with company match
Company paid life insurance
Voluntary life insurance
Short- and long-term disability
Professional development
Tuition reimbursement
Annual incentive plan (aip)
Referral bonuses
Paid volunteer community service day
Tobacco and drug-free campuses
Employee, family and friends discount
#li- kc1
