Job details
Job type full-time
Full job description
About room to grow
Room to grow is a nonprofit organization dedicated to the vision that one day all parents will have the resources they need to unlock their families’ potential and become champions for babies and their communityIts mission is to offer structured parent support, material goods, and community connections to support parents as they activate their natural strengths and expand their knowledge, so children thrive from the startRoom to grow was founded in new york in 1998 and expanded to boston in 2005, currently partnering with over 1,500 families with an annual budget of $5m and a team of 45 passionate and dedicated staff membersLearn more by visiting https://www.roomtogrow.org/.
About the position
Reporting to the people and culture director, this person will be responsible for supporting the day-to-day hr (people and culture) operations of the organization including talent acquisition, onboarding, employee records management, training, policy implementation, and complianceThis individual will support inquiries from all 45+ members of the room to grow team and must have enthusiasm for problem solving, helping others, and interacting with individuals, as well as large groups.
We are looking for someone who thrives in an ever-changing environment with a passion for managing the detailsThis person enthusiastically works to ensure that all team members have the support they need to be successful in their roles, while fostering a culture that values diversity, inclusion, equity, and accessibility.
Responsibilities include but are not limited to:
Talent acquisition:
Support recruiting and hiring efforts for all open roles across the organization by:
Identifying in-person and virtual recruitment opportunities (e.g., job fairs) and coordinating rtg staff participation
Managing the online career portal and status of candidates advancing through the hiring process
Effectively coordinating each step of the hiring process including conducting phone screens, scheduling follow up interviews, communicating with candidates, and preparing interview guides for hiring managers to ensure a consistent and positive experience for all candidates
Supporting managers with promotion processes and performance plans for internal team members
Onboarding:
Lead the onboarding of all new employees including:
Processing of all new hire information, creating accounts on internal platforms, benefits enrollments and answering any employee questions, creating and facilitating onboarding sessions, and following up to ensure a positive new employee experience
Supporting hiring managers with all onboarding tasks and responsibilities to ensure every new hire has a seamless onboarding experience
Employee records and compliance:
Ensure the accuracy of all employee records and compliance by:
Updating all platforms with employee change requests, processing of terminations, tracking completed training sessions, and conducting frequent audits of internal systems.
Responding to external requests for verification of employment and providing verification letters to employees as needed.
Assisting with leaves administration and follow up
Assisting with claims and follow up for cobra, unemployment and workers’ compensation, etc.
Project management and training:
Manage organization-wide hr related projects including benefits re-enrollment, team all-hands meetings, performance review cycles, training sessions, and team morale from start to finish by:
Creating processes and timelines, drafting communications, building slide decks and training materials, and facilitating in-person and virtual training sessions for a wide audience
Qualifications
Prior experience in human resources (people and culture) a plus
Prior experience in project management a plus
Prior experience with hr systems such as bamboo hr, gusto, etcA plus
Hr certifications shrm-cp or phr a plus
Views differences between individuals (race, gender, age, cultural heritage, physical ability, education, beliefs, and lifestyle) as an asset and demonstrates an appreciation of the diversity across the room to grow community
Core competencies
Mission and culture alignment
Allows a candidate to thrive at room to grow and to be highly motivated by the organization’s work and missionA successful candidate:
Embodies rtg core values, including integrity, respect, growth, collaboration, community and inclusion; articulates an authentic passion for and unwavering belief in rtg’s mission, demonstrating a commitment to and literacy around the issues of equity that undergird the work
Demonstrates comfort with growth and navigates ambiguity and changes in direction with ease, presents as collaborative and flexible with a strong service mentality
Approaches work with a learning orientation, continuously seeking to improve his or her own work and the work of the organization
Relationship management and communication
Allows a candidate to represent the organization across a range of internal and external stakeholders and share information (both written and verbal) in a clear and compelling manner.
Understands and appreciates the importance and complexity of relationships and builds rapport with a wide range of people
Uses discretion when communicating with internal and external stakeholders, striking the balance between keeping individuals informed and maintaining confidentiality
Takes complex or challenging messages and communicates effectively, including a proficiency in clear, concise, and compelling oral and written communications
Project management
Allows a candidate to move work through execution by establishing clear and actionable plans and managing up, down, and sideways in order to deliver outcomesA successful candidate:
Multitasks in a rapidly changing work environment effectively balancing and prioritizing multiple projects
Manages multiple high-stakes projects with good judgment, strong attention to detail and accuracy, and excellent follow-through skills
Demonstrates self-leadership, being proactive and learning from one’s own experience
Effectively manages colleagues and leadership to move projects forward in a timely manner
Translates concepts into actionable plans and ensures clear communication of goals, responsibilities, and deadlines
Adjusts course as needed in the face of challenges and opportunities to maximize impact and deliver results
Resourcefulness with a service focus
Enables a candidate to handle difficult situations that will arise quickly, responsibly, and respectfully with all constituents involved.
Possesses customer service skills, the ability to anticipate organizational needs and respond to them in a timely and courteous way
Is forward thinking, having the ability to anticipate consequences of situations or implications of certain actions, and then to respond appropriately
Possesses good judgement in high stress situations
