Job summary
Rubrik is one of the fastest growing companies in silicon valley, revolutionizing data protection and management in the emerging multi-cloud it industryRecently a top 10 of the forbes cloud 100 and in the linkedin top companies list for 2020, our mission is to unlock the power of data by organizing and protecting the world`s business information by building a forward-thinking, design-oriented brand that impacts the perception of user interface and experience in enterprise.
We aren’t shy about crafting products to solve problems no-one has tackled or thought about before by defining the industry, instead of waiting for directionsRubrik is the world`s first platform to orchestrate data for hybrid cloud enterprises anytime, anywhereWe blend future-proof architecture with consumer-grade simplicity to pioneer a fresh approach to an old problemOur focus is on the people that can produce extraordinary resultsWe need individuals who feel comfortable in ambiguity and excited by the prospect of a challengeBottom line, if you have a limitless drive and like to win, we want to talk to you!
Position overview
Rubrik is looking for a world-class leader for its expanding customer marketing programThis senior director-level role will be responsible for building a community of passionate brand advocates and manage a global platform for customer story-tellingThis leader will work across the organization to amplify the ‘voice of the customer’ throughout sales and marketing channels, drive customer feedback to product teams to drive new solution capabilities and customer use opportunities.
Responsibilities
Lead the team’s customer engagement efforts for conferences, webinars and workshops, advisory board meetings, ongoing demand generation campaigns and more
Expand the company’s `guardian` community build fanatical rubrik advocates through continuous engagement with our saas and software solutions and enthusiastic participation in global events
Build durable relationships with key enterprise and commercial customers (technical and business decision makers) to ensure continued education, success, and loyalty throughout the customer lifecycle
Manage the global sales reference program connecting delighted customers with future rubrik customers, with data-driven success metrics
Lead regular customer satisfaction surveys to drive improvements across the organization
Requirements
Ba or bs degree, with concentration in communications, marketing, or business
Proven leadership experience in customer marketing, customer success, or account management, including building and managing global teams
Exceptional ability to capture customer stories and translate them into compelling narratives via print, broadcast, video, interviews, and other mediums
Success in creating and executing effective marketing campaigns and programs that drive customer engagement and advocacy
Proficiency with the latest digital marketing tools, including customer relationship management and marketing automation platforms
Familiarity with it purchasing, deployment and renewal cycles, preferably in a saas or cloud industry
Equal opportunity employer/veterans/disabled: rubrik is an equal opportunity employerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (eeo) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or geneticsIn addition to federal law requirements, rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilitiesThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilitiesPlease contact us at hr@rubrik.com if you require a reasonable accommodation to apply for a job or to perform your jobExamples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Eeo is the law
Eeo is the law - poster supplement
Pay transparency nondiscrimination provision
Notification of employee rights under federal labor laws
