Job details
Job type full-time
Full job description
Swbc is seeking a talented individual to provide it service management development expertise across the swbc enterprise and provides lead support and oversight in all aspects of the itsm environments to include design, development, architecture, administration, implementation, availability, reliability, performance, monitoring, and security.
Why you`ll love this role:
In this role, you will work within a dynamic financial services corporation offering an inviting and energetic culture utilizing the best and most current technologiesSwbc hosts an enterprise-level it environment utilizing your servicenow and cloud development skills while sharing your ideas and shaping the vision of our itsm practice.
Essential duties include the following:
Designs and develops solutions that address business needs and opportunities by working with business and it personnel; proposes changes that would make the itsm environments a more effective solution; gathers requirements; creates custom technical design documents; performs unit and system testing; and implements plans for small to complex projects.
Ensures design and coding approaches meet the requirements and functional specifications as provided by the business and information technology by using sound judgment and creativity.
Participates in planning and execution of tasks related to itsm based initiatives which may include upgraded versions of current systems, third-party solutions, and integrations with additional enterprise systems.
Develops, configures, and maintains itsm platform: installation, upgrades, configuration changes, and debugging issues.
Assists swbc divisions in standardizing and optimizing the way data/information is stored and retrieved which includes training of best practices for users when participating in itsm activities.
Stays abreast of current itsm solutions, development concepts, best practices and procedures by attending trainings, participating in professional associations, and the like.
Serious candidates will possess the minimum qualifications:
Bachelor’s degree in computer science, information systems, engineering, or related field.
Minimum five (5) years systems administrating, systems development, or related experience.
Experience with object-oriented programming.
Strong working knowledge of servicenow or other itsm platform.
Knowledge of relational databases.
Strong working knowledge of itil practices.
Strong analytical and organizational skills while remaining detail oriented.
Strong written and verbal communication skills.
Strong interpersonal skills.
Able to sit for long periods of time at the computer performing duties.
Able to lift up to 10-20 lbsOf computer equipment.
Able to travel locally, state-wide, and nationally.
Swbc offers*:
Competitive overall compensation package
Work/life balance
Employee engagement activities and recognition awards
Years of service awards
Career enhancement and growth opportunities
Emerging professionals and mentor program
Continuing education and career certifications
Variety of healthcare coverage options
Traditional and roth 401(k) retirement plans
Lucrative wellness program
*based upon employee eligibility
Additional information:
Swbc is a substance-free workplace and requires pre-employment drug testing.
Please note, swbc does not hire tobacco users as allowed by law.
To learn more about swbc, visit our website at www.swbc.com.
