Job details
Job type full-time
Full job description
About safeauto:
Safeauto has been a leading provider of affordable state minimum coverage since its founding in 1993From humble beginnings in a small, one room office downtown to a full office building near easton town center, safeauto has always been proud to call columbus, ohio homeWith an unwavering entrepreneurial spirit and the idea that everybody has the right to have insurance, we`re now providing options in 28 states for drivers who are looking to save hard-earned dollarsSafeauto offers flexible payment plans, immediate coverage, and 24/7 customer service through the phone and webWhether you`re looking for auto, commercial, home, life, motorcycle or renters insurance, our dedicated team rides with you around the clock to ensure we are providing you the coverage that fits your needsOur agents are available to assist you 24/7 at 1-800-safeauto (1-800-723-3288)Play it safe with safeauto! for more information, visit www.safeauto.com.
The road ahead:
The primary purpose and primary responsibilities of this position are the following: the insurance sales agent answers in-bound calls from prospective customers interested in purchasing an insurance policy for their auto, rental, boat, rv, or other productsSince we are a multi-product insurance provider, the insurance sales agent must have an ability to build rapport with the customer by asking questions to understand their needs and make product recommendations based on those needsTo be successful in this role, the insurance sales agent should have strong relationship-building skills and an inherent motivation to provide exceptional customer service.
An active insurance license is not necessary because we’ll provide paid training and continued coaching so you can launch your career in the insurance industryThis isn’t just a job… it’s the beginning of a career!
We provide 24/7 service for our customers who are seeking quick, easy, and affordable insuranceIn addition to policy sales, our agents also provide customer service support and assist our existing customers with the management of their policy (e.g., billing, policy status, policy changes, coverage, and taking payments).
We’re looking for positive, energetic, goal-focused customer service professionals who are motivated to go the extra mile, from the comfort of their homeThat’s right, this role is 100% remote.
Note: this is not an independent agent positionThis role is employed by safeauto and will sell safeauto insurance products direct to the consumer, saving them money by cutting out the middleman.
Nuts and bolts:
Promptly answer inbound calls from our potential and existing customers
Identify customer’s insurance needs and sell the appropriate products and services
Assist customers with their requests, questions, and payments via phone support
Maintain knowledge of new products for multiple carriers
Provide prompt, accurate, and friendly service
Resolve customer’s inquiries regarding billing, policy status, coverage, change request, and payments
Review your own call quality with team leads to identify opportunities for improvement
The specs
Must have a sales-focused mentality to identity opportunities to cross-sell other products, offer alternative options that meet budget constraints, and upsell existing policy coverageAlways provide a product option for your customer on the line.
Ability to effectively navigate multiple computer applications at the same time
Possess a willingness to accept feedback and coaching from team leads to improve sales outcomes
Ability to acquire your property and casualty license within 45 days of hire
Paid training, paid time off and paid holiday program
Must be qualified by department of insurance to be appointed as a licensed sales agent by multiple insurance carriersThis may include additional criminal background and credit checks, as required by the doi.
Dependability is critical to the success of our sales team; you must be punctual for your shift schedule
Excellent verbal and written communication skills
Sales agents must be able to work at least one weekend day (saturday or sunday)
The perks: comes standard: great comprehensive benefits package including health, dental, and vision paid time off and eight (8) paid holidays so you can visit your family, take a trip, or enjoy a staycation 401k with company match rewards for great work – yearly performance-based bonuses opportunity for advancement in a growing company and industry included luxuries: work from home - spend less time in traffic, spend more time with family! wellness program - earn up to $400 per year for improving or maintaining your health and fitness(subject to program guidelines).
Ready to learn more? while you are considering to apply, we suggest you check out our safeauto linkedin page to get a feel for our culture, our associates, and what it’s like to work here: www.linkedin.com/company/safeautoLearning more about who we are and what we do will help you prepare for a potential interview!
Employment and advancement opportunities within safeauto are based upon meritSafeauto does not discriminate, or tolerate discrimination, on the basis of race, color, religion, sex, national origin, age, disability status, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by lawSafeauto also makes reasonable accommodations in accordance with the law for qualified individuals with known disabilitiesThese standards apply to all aspects of employment, recruitment, compensation, benefits, and training.
