Job details
Salary $121,800 a year job type full-time
Full job description
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Job category
Products and technology
Job details
Title
Director, product analytics
About mulesoft
With mulesoft, the world is connecting more efficiently, unlocking information, and simplifying enterprise data management and integrationThis change is being driven by apis, and mulesoft has led the way with its anypoint platform, the first true enterprise ipaas (integration platform as a service).
Anypoint platform is a highly scalable product that offers enterprise-level services to help companies join their systems-of-record into an application network, increasing the speed of their businessesAnypoint platform serves a wide variety of users, from highly technical developers, to non-technical business users like legal or compliance teams.
Above all, the goal of mulesoft is to make data integration dramatically easier for allMulesoft offers a range of products, from robust ides for developers, to low-code integration tools for business usersIn 2021 we introduced composer to the market enabling users to integrate data with “clicks, not code”This same year mulesoft made its first ever acquisition with servicetrace, bringing us into the robotic process automation (rpa) space.
About the role
The director of product analytics will be a cross-functional leader who will help set a vision for mulesoft product analytics and execute on it in collaboration with leaders from product management, engineering, design, marketing and strategy teamsThe ideal candidate is able to lead others with analytical rigor, influence senior partners with data, clearly articulate and execute top priorities and last but not least, grow, motivate and enhance the impact of a team of experienced analysts and engineers.
The director of product analytics has a well-balanced mix of responsibilities including deep analytics, data engineering, team management and product strategy.
Responsibilities:
Align with product leadership to set the priorities for the product analytics team.
Act as manager and individual contributor to develop new analytical frameworks, techniques and reporting that deliver user insights, guide product decisions and measure ongoing performance.
Collaborate with the product managers to onboard new products into the analytics techStack and help educate on frameworks used by the team.
Serve as a domain expert on our data infrastructure, identify areas for potential optimization, solve issues, and collaborate with product leadership to define the future state of data strategy
Ensure quality of all the data pipelines that support critical analytics and decision making.
Provide support on monthly and quarterly product updates and some experience / expertise in being able to automate recurring requests from the business.
Desired skills:
Familiarity with various frameworks used for product analytics - like heart framework, aarrr framework etc.
Ability to prioritize and balance strategic / tactical asks from the business.
Demonstrated ability to influence business change based on insights by effective communications and partner management.
Demonstrate bottom-line impact: profits, revenues, or customer experience numbers.
Some saas experience and familiarity with subscription models is desirable.
Experience in dealing with tools like segment, amplitude, google analytics etc.
Proactively find opportunities for improvements in the businessAbility to prioritise opportunities based on impact.
Possessing an innovative problem solving approach that is focused on delivering business value.
Experience of interpreting data and providing actionable insight
Confident in presenting complex, technical data in an easily digestible way to senior partners
Experience in hiring and growing a teamExperience in mentoring junior team members.
Desired qualifications:
At least 7-10 years of experience in building rich analytics solutions for various business facing teams.
Deep understanding of relational and experience working with structured and semi structured dataPreferred: prior experience with snowflake, redshift, tableau and etl/elt tools (matillion and mulesoft anypoint a plus).
At least 5 years of hands-on experience with tools like tableau (or similar).
At least 5 years of experience with etl / elt architectures.
At least 5 years of prior experience using data warehousing or building out data warehouses
At least 2 years of experience with gdpr, ccpa and building out security frameworks
At least 5 years of hands-on experience working with large datasets, pipelines, and their supporting infrastructure; including ingesting/extracting data from business intelligence, marketing, and crm tools.
Expert in sql as well as in python scripting (knowledge of python data structures is a must)Knowledge in working with rest and soap apis .
Solid understanding of logical and physical modelingUnderstanding of star schema and snowflake schema and various data modeling techniques.
Relentless focus on adoption, business performance, usability, and security.
Sound written and verbal communication and interpersonal skills
Ability to work with different technical and business partners across functional field teams to understand and deliver against their data needs
Intellectual curiosity, creative problem-solving and time management skills
Embodies salesforce and mulesoft values, particularly ownership, make it amazing, customer-centric, and trust.
For colorado-based roles: minimum annual salary of $121,800You may also be offered a bonus, restricted stock units, and benefitsMore details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/
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