Job details
Salary $140,300 a year job type full-time
Full job description
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Job category
Products and technology
Job details
The srManager/director of m&a integration business readiness is a new and exciting role that will report to the vp of m&a agility and integration and help drive the overall business accountability and ownership for the merger and acquisition agility corporate strategic initiative (csi) programThe srManager/director, business readiness will help build the overall capability for the go to market m&a integration business readiness competencyThis specifically involves the following components of m&a integration:
Organizational change management - business readiness as part of the m&a integration (process/system)
People and talent (retention & career growth, org alignment, and capacity planning)
Communications
Training, enablement, and adoption
Essential responsibilities:
In order to successfully execute on this role the following key attributes and knowledge are essential:
Business process analysis
Roles & responsibility analysis
Future state process analysis, which should be conducted in conjunction with business technology (bt) change management’s impact analysis
Job design / responsibilities assignment
Capacity planning (task/transaction volume, forecasted for hypercare surge and future growth)
Org alignment (org structure, reporting lines, talent review, comp considerations)
Should include robust comms plan and change management to mitigate attrition and improve employee experience/engagement (summary of the work stream, who is involved, that we are taking this thoughtfully and seriously, and that jobs are secure)
Change request process after business requirements are locked
Business process & system go-live readiness
Holistic hypercare plan (bt and business), including escalation plan for all impacted users
Operationalize manual workarounds as a result of de-scoped requirements or p2+ defects
Ensure all employees have appropriate system access
Business cutover tasks planned and coordinated (e.g., sequencing, runlist, smoke testing)
Define any business risks/issues and mitigation plans (cutover issues, defects identified after go-live, etc.)
Change readiness
Ensure all employees have completed training and understand how their roles change after go-live
Post go-live support
Triage high risk business issues after go-live (coordinate resolution between acquired company, salesforce functional teams, and bt)
Post-mortem & lessons learned for continuous improvement
Education and experience :
Required degree:
Bachelor’s degree in business, communications, leadership, organizational behavior, psychology, human resources or related discipline from accredited university.
Certificate(s):
Preferred: change management professional designation or certification a plus
Experience:
10-15 years of business enablement/readiness change management experience requiredExperience as an internal consultant in a corporate environment, a plus.
Prior experience in developing business readiness/org change management frameworks in a go to market environment a significant plus
Knowledge, skills and ability:
Understanding of how people deal with uncertainty and change.
Knowledge in change management principles and methodologies and tools.
Strong communication skills – both written and verbal.
Strong active listening skills.
Ability to clearly articulate messages to a variety of audiences.
Ability to establish and maintain strong relationships
Must be a team player and able to work with and through others.
Ability to influence others and move toward a common vision or goal.
Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
Strong organization skills with a natural inclination for planning, strategy and tactics, and the ability to multitask, process, and follow-up systematically.
Strong problem solving skills, with the ability to determine the root causes of issues and problems and quickly develop solutions to resolve them.
Able to work effectively at all levels in an organization.
Strong analytic and decision-making abilities.
Acute business acumen and understanding of organizational dynamics, issues and challenges.
Travel anticipated is less than 25%, primarily in north america.
For colorado-based roles: minimum annual salary of $140,300You may also be offered a bonus, restricted stock units, and benefitsMore details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/
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