Job details
Job type full-time
Full job description
Sartorius has an exciting opportunity for a dynamic, self-motivated professional to support our customers and organization within the north atlantic region for sartorius’ cell line, media, and testing servicesIn this remote position, the individual will play a key role as a trusted business partner to our customersThis is an exciting opportunity to join a global company known for a great culture, innovative products, and stabilityIf interested, please read onAs the field application specialist, you will be responsible for supporting the sales organization and sartorius customers within the north atlantic na territory by offering product/service expertise, cell line development & media formulation knowledge, and technical supportThe main mission is successful application, implementation, qualification, and use of sartorius’ media products, cell line services, and testing services by supporting sales and our end-users for product positioning, presentations, demonstrations, and evaluations whilst supporting customers with application development work, initial startup, training, troubleshooting, and ongoing support that enables their successThe field application specialist position is based out of the home office which is to be located near eastern massachusetts to assist in supporting business local to boston/cambridge as well as in neighboring states as assigned by manager.
Sartorius has an exciting opportunity for a dynamic, self-motivated professional to support our customers and organization within the north atlantic region for sartorius’ cell line, media, and testing servicesIn this remote position, the individual will play a key role as a trusted business partner to our customersThis is an exciting opportunity to join a global company known for a great culture, innovative products, and stabilityIf interested, please read on.
As the field application specialist, you will be responsible for supporting the sales organization and sartorius customers within the north atlantic na territory by offering product/service expertise, cell line development & media formulation knowledge, and technical supportThe main mission is successful application, implementation, qualification, and use of sartorius’ media products, cell line services, and testing services by supporting sales and our end-users for product positioning, presentations, demonstrations, and evaluations whilst supporting customers with application development work, initial startup, training, troubleshooting, and ongoing support that enables their success.
The field application specialist position is based out of the home office which is to be located near eastern massachusetts to assist in supporting business local to boston/cambridge as well as in neighboring states as assigned by manager.
What you will accomplish together with us
Support the sales organization with customer discussions on existing products through product presentations, demonstrations, trials and application studies
Support new products through close collaboration with beta site testing and product demonstrations/discussions and information gathering
Support sales in the customer process, urs analysis & technical response, and lead customer evaluations to help position products in line with the application requirementsStrategize with assigned account managers to generate value-adding activities according to customer and business need.
Assist the company by occasionally supporting the training of other field application specialists and the sales organization on assigned technologies and/or processes.
Provide technical qualification of sales opportunities to ensure appropriate positioning of technology within the customer application
Ensure training of customers on new technologies and support initial start-up operations
Support regional marketing initiatives
Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution
Support the development of strong relationships with accounts within the assigned sales territory
Report on competitors` product implementation & presence within the territory by feedback to the application services and product management team
Monthly report on territory activity for management
Occasional overnight travel will be required to support customers / sales, to attend organizational meetings and trainings will be required (~25%)
What will convince us
Bsc or msc degree, graduate in biochemical engineering, chemical engineering, or biotechnology
5+ years biopharmaceutical industry experience within process development or msat teams
Proven knowledge of biopharmaceutical industry including biologics process development
Product and application expertise with media formulation optimization and cell-based protein production (microcarrier experience highly valued)
Effectively interface with product/project/division management
Interaction at various levels (sales, technical, end-users, leaders) within our internal structure as well as our customers
Excellent communication and presentation skills
Computer proficient in windows-based software package including word, excel, powerpoint and outlook
Self-motivated and a self-starter; strong time management skills with the ability to prioritize projects and multitask at high level of efficiency
Up to 30% travel
Ability to lift up to 30lbs safely due to the requirement to handle equipment
Identification with our core values: sustainability, openness, enjoyment
What we offer
Sartorius’ ambition is to simplify progress in the bio-pharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficientlyNearly 10,000 employees at more than 60 sites are working together on achieving our goal: better health for more peopleAnd together, we have grown strongly over the past yearsEnjoy the advantages of working with a global player:
Opportunity for international career development:
A global network offering seminars and training sessions, expert and manager career paths
Open and highly collaborative culture: mutual support within teams and working as equals, team spirit and international collaboration
Work-life balance: working from home at many sites
Ambitious goals: sartorius plans to double its sales revenue approximately every five years and expects to grow its global team to approximately 15,000 people in 2025.
All qualified applicants will be considered for employment without regard to race, color, religion, sex or national originWe are also an equal opportunity employer of individuals with disabilities and protected veterans.
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We look forward to receiving your application.
Www.sartorius.com/career
Sartorius is an equal opportunity/affirmative action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
All employment decisions are based on valid job-related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific openingYou can request reasonable accommodation by calling +1 631 254 4249 ext 8330 or via e-mail at accommodationrequest@sartorius.com
We look for employees who would like to grow with us and move the innovative life sciences sector forwardIn the process, we focus on agile project work, mutual support within teams and working as equalsSartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.
Employment mode full time position regular functional area sales location boston (united states of america), home office massachusetts (united states of america)
