Job details
Job type full-time
Full job description
The virtual account manager is a remote sales rep that is fully accountable for e2e sales processExcept its physical location, the role is equivalent to the current sales repThe role is designed to enhance the overall customer experience with a technology enabled, innovative remote selling capabilityThe sales development rep will specifically be assigned responsibility for either increasing penetration at our existing customers or acquiring new customersThey are part of the overall sales team in their region and work closely with the other teams involved in the process, e.g., fas, sales, marketing, customer service.
Sartorius is currently seeking a dynamic, self-motivated virtual account manager Working virtually and you will be accountable for the end-to-end sales processIn this key business development role you will enhance the overall customer experience with a technology enabled, innovative remote selling capability.
You will have be responsible for overseeing your accounts and the focus will be on either increasing penetration at our existing customers, and/or acquiring new customersAs a member of the overall sales team in the region - you will work closely with other teams involved in the process (e.g., field application specialists, sales, marketing, customer service).
What you will accomplish together with us:
Account growth: existing customer penetration
Nurture leads and client relationships
Cultivate strong customer loyalty and build long-term relationships
Promote assigned product portfolio (inclCross-selling) remotely using all available technology
Ensure (repeat) orders by understanding the process and patterns of customer purchase decisions
Conduct regular check-ins and business reviews with customers
Account development: new customer acquisition
Focus on customer acquisition
Build initial relationships and generate new customers (based on target customer list)
Common activities
Understand customer`s processes and identify opportunities and customer priorities
Lead price and contract negotiations
Deliver ongoing product servicing by providing accurate product information, trainings & support where needed
Maintain accurate crm customer data and documentation of contacts, orders, requests, etc.
Utilize all available sales tools to maximize sales efficiency (i.eSalesforce)
Manage service plan renewals, warranty conversions and service offerings
Lead generation, qualification, and teamwork with field bioa teams and product specialists in order to provide customers with the full technical information and demonstrations required to make a successful sale
What will convince us:
Professional or educational background in scientific field (e.g., life science, biology or similar) & ideally a minimum of one year of sales experience in the life science industry
1+ years of work experience within sales process, including opportunity qualification, pre-call planning and time management
Strong analytical skills and ability to acquire expertise
Strong understanding capabilities, collaboration potential, innovation capabilities, and achievement drive
Demonstrated track record for consultative interactions with customers, prospective customers, and fellow employees
Good negotiation skills and ability to independently close deals with customers
Good presentation / communication skills over phone & video conferencing
Identification with our core values: sustainability, openness, enjoyment
What we offer
Sartorius’ ambition is to simplify progress in the bio-pharmaceutical industry to help translate scientific findings into new therapeutics faster and more efficientlyNearly 10,000 employees at more than 60 sites are working together on achieving our goal: better health for more peopleAnd together, we have grown strongly over the past yearsEnjoy the advantages of working with a global player:
Opportunity for international career development:
A global network offering seminars and training sessions, expert and manager career paths
Open and highly collaborative culture: mutual support within teams and working as equals, team spirit and international collaboration
Work-life balance: working from home at many sites
Intelligent working environment: working in smart buildings with the latest technology and equipment
Ambitious goals: sartorius plans to double its sales revenue approximately every five years and expects to grow its global team to approximately 15,000 people in 2025.
All qualified applicants will be considered for employment without regard to race, color, religion, sex or national originWe are also an equal opportunity employer of individuals with disabilities and protected veterans.
Please view equal employment opportunity posters provided by ofccp here.
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We look forward to receiving your application.
Www.sartorius.com/career
Sartorius is an equal opportunity/affirmative action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
All employment decisions are based on valid job-related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific openingYou can request reasonable accommodation by calling +1 631 254 4249 ext 8330 or via e-mail at accommodationrequest@sartorius.com
We look for employees who would like to grow with us and move the innovative life sciences sector forwardIn the process, we focus on agile project work, mutual support within teams and working as equalsSartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.
Further insights into our world of work can be found here.
Reference number r17012 employment mode full time position regular functional area sales location marlborough donald lynch blvd (united states of america), home office united states of america (united states of america)
