The senior human resources generalist will provide a wide variety of hr support and leadership to management and employees for our business operations in north americaThis position is the primary hr contact to support employee relations, talent management, onboarding and other related initiativesIn addition to generalist responsibilities, this position will work closely with management and employees to improve work relationships, build morale, and increase productivity and retentionThis is an exciting opportunity for an hr professional who thrives in a fast-paced, changing environment, is willing to challenge the status quo and deliver best-in-class hr service to our employees and leadersThis position has a heavy emphasis on employee relations and recruitment.
Essential functions
Manage and resolve complex employee relations issuesConduct effective, thorough and objective investigations
Consult with managers on matters involving performance management, employee relations and discipline, providing feedback and guidance to develop management competency in these areas
Manage the full employment life cycle, including;
Development of job descriptions
Recommending appropriate compensation
Recruitment and selection
Onboarding and orientation
Performance management
Retention strategies
Terminations
Identify training needs, partner with business leaders and hr colleagues to develop, source and implement recommended programs
Coordinate with benefit manager on workers` compensation, fmla and leave of absence cases
Develop and maintain expertise in hr best practices as well as state and federal employment laws
Partner with hr colleagues and leadership in other functions/business units to continuously improve hr service delivery and drive the global hr agenda and business strategy
Skills, education and experience:
Bachelor’s degree with preference for concentration in human resources or business management
Phr, sphr or similar certification preferred
5-7 years of progressive hr experience, preferably in an retail, hospitality, or restaurant/bar, environment
Thorough knowledge of hr principles and practices, as well as relevant employment law
Strong employee relations skills, ability to manage conflict and foster an environment of positive employee relations at all levels of the organization
Ability to interpret policies, use sound judgment and recommend course of action in changing or ambiguous circumstances
Ability to effectively communicate with individuals at all levels of an organization
Desire, flexibility and initiative to help us grow and develop our business
Bilingual (english/spanish) preferred but not required
Ability to work remotely and/or with remote work groups
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.