Job details
Job type full-time
Full job description
Serve as a business analyst responsible for gathering and documenting requirements for projects and enhancementsThis specific role is on the claims team.
Responsibilities:
Consult with stakeholders to define project scope, striving to create solutions that significantly improve the quality of the stakeholder’s business operations
Gather and document functional and non-functional requirements for small projects and enhancements
Document current and future state process flows
Identify necessary software configurations and implement when required
Partner with the technical team to ensure proper understanding and build of documented requirements
When required, prepare test plans, test scenarios, and test cases for functional testing
When required, execute system tests using pre-defined test cases
Respond to users in a timely and professional manner
Complete project tasks in accordance with the project plan
Create and store project documentation
Actively participate in project meetings
Communicate effectively in verbal and written formats
Follow sdlc standards currently implemented within the department
Follow department policies and procedures
Raise issues and risks, when identified, to the appropriate lead
Facilitate effective meetings
Identify the business analysis tasks as input into the project plan
Independently provide business analysis estimates for projects
Identify project risks and issues; communicate and escalate accordingly
Partner with business stakeholders to prioritize issues
Recognize scope changes as they occur; collaborate with the business to document and bring to management attention
Mentor junior associates
Create complex current and future state process flows
Participate as required in user acceptance testing
Provide input into the deployment plan
Qualifications:
Essential:
Associates or bachelor’s degree in an it-related field, with a minimum of 4-7 years of business analysis experience
Highly motivated, organized, and a self-starter
Superior oral and written communication skills
Knowledge of the sdlc, business processes, and technical aspects of software solutions.
Ability to learn and understand quickly.
Preferred:
Insurance industry experience
Requirements management tool software experience
Possess business process knowledge and/or experience in 2 or more lines of business
Agile experience and product owner role experience
Any business analyst certification
Ideal:
Any of the following professional certifications
Lean six sigma green belt
Cpcu or other professional insurance designations
Capm – certified associate in project management or other project management certifications
Csm – certified scrum master or other agile certifications
The preferred location of this position is for our corporate office in neenah, wi, but we will consider a remotework from home arrangement for the right candidate.
