The `apply with seek` option will be utilized for international applicants, mainly australiaIf this does not apply to you please use the `apply` optionIt qa supervisor if you care, there’s a place for you here
For a career path that is both challenging and rewarding, join sedgwick’s talented team of 27,000 colleagues around the globeSedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutionsTaking care of people is at the heart of everything we doMillions of people and organizations count on sedgwick each year to take care of their needs when they face a major life event or something unexpected happensWhether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidanceOur clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their propertyAt sedgwick, caring counts®Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of othersPrimary purpose: to supervise it quality assurance staff and processesEssential functions and responsibilities
Supervises software quality and monitors activities.
Defines and establishes quality assurance procedures, standards, metrics reporting, and auditing.
Defines quality tasks, develops plans, and incorporates quality activities into development plans.
Trains project team on quality tasks and activities.
Specifies and confirms quality checkpoints throughout development efforts.
Facilitates and monitors peer reviews.
Reviews quality data, conducts audits, tracks quality metrics, and reports on findings.
Tracks non-compliance issues and monitors through resolution.
Keeps up-to-date with technology changes and direction.
Additional functions and responsibilities
Performs other duties as assigned.
Supports the organization`s quality program(s).
Supervisory responsibilities
Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
Provides support, guidance, leadership and motivation to promote maximum performance.
Qualifications education & licensing bachelor`s degree from an accredited college or university preferredInformation systems or computer science major preferredExperience eight (8) years of related experience or equivalent combination of education and experience required to include six (6) years of testing/quality assurance experience or four (4) years of quality assurance and demonstrated experience within another technical area of the sdlc, two (2) years of specialized experience with emphasis on interpreting user requirements and development of business application testsSkills & knowledge
Thorough knowledge of software requirement management and testing tools
Strong knowledge of system testing best practices and methodologies
Excellent oral and written communication, including presentation skills
Pc literate, including microsoft office products
Leadership/management/motivational skills
Excellent analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Good negotiation skills
Good judgment and discretion skills
Ability to manage multiple projects and set priorities
Ability to work independently and in a team environment
Ability to meet or exceed performance competencies
Work environment when applicable and appropriate, consideration will be given to reasonable accommodationsMental: clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines physical: computer keyboarding, travel as required auditory/visual: hearing, vision and talking note: credit security clearance, confirmed via a background credit check, is required for this positionThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this descriptionThey are not intended to constitute a comprehensive list of functions, duties, or local variancesManagement retains the discretion to add or to change the duties of the position at any timeSedgwick is an equal opportunity employer and a drug-free workplace.
