The `apply with seek` option will be utilized for international applicants, mainly australiaIf this does not apply to you please use the `apply` optionSiu research investigator if you care, there’s a place for you here
For a career path that is both challenging and rewarding, join sedgwick’s talented team of 27,000 colleagues around the globeSedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutionsTaking care of people is at the heart of everything we doMillions of people and organizations count on sedgwick each year to take care of their needs when they face a major life event or something unexpected happensWhether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidanceOur clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their propertyAt sedgwick, caring counts®Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of othersSedgwick’s special investigation unit (siu) supports customers by providing investigative services for workers’ compensation, general liability, disability and auto claimsOur siu colleagues include research and field investigators, assessment specialists and shared services personnel—all of whom are committed to providing the highest quality investigations for our customersWe invite you to become a part of our teamPrimary purpose: to perform claims investigations utilizing online public and subscription database searches; to conduct various research investigations using specialized techniques and technologies; to analyze results for red flag indicators; to compile results, document findings in detailed, professional reports and make recommendations as appropriateEssential functions and responsibilities
Performs research investigation assignments as requested by examiners, clients or assigned legal counsel.
Conducts thorough search and inspection of available public and subscription database records.
Conducts comprehensive background investigations, medical and other facility canvasses, social media searches, social media monitoring, geo-fencing, skip traces, and other specialized research investigations.
Documents findings in a detailed, professional investigative report.
Identifies, documents and communicates red flag indicators and makes additional handling recommendations as appropriate.
Maintains proper documentation of all relevant facts and evidence pertaining to the case in the appropriate claim handling system(s) and ensures investigations are completed according to service expectations and siu best practices.
Maintains technical competency and adherence with all applicable legal codes and statutes to ensure all investigations are conducted in a legal and ethical manner.
Complies with deposition and courtroom testimony appearances as requested.
Conducts training for new team members as requested.
Additional functions and responsibilities
Performs other duties as assigned.
Supports the organization`s quality program(s).
Qualifications education & licensing bachelor`s degree from an accredited college or university preferredExperience
Two (2) years insurance industry experience or equivalent combination of education and experienceSkills & knowledge
Excellent oral and written communication skills
Pc literate, including microsoft office products
Strong organizational skills
Excellent interpersonal skills
Ability to work in a team environment
Ability to meet or exceed performance competencies
Analytical and interpretive skills
Good judgment and discretion skills
Ability to manage multiple assignments and set priorities
Work environment
When applicable and appropriate, consideration will be given to reasonable accommodationsMental: clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines physical: computer keyboarding, travel as required auditory/visual: hearing, vision and talking note: credit security clearance, confirmed via a background credit check, is required for this positionThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this descriptionThey are not intended to constitute a comprehensive list of functions, duties, or local variancesManagement retains the discretion to add or to change the duties of the position at any timeSedgwick is an equal opportunity employer and a drug-free workplace.
