Job details
Job type full-time
Full job description
At seer, we pride ourselves on innovation; standing out among the rest and enabling our clients to do the sameWe`re a digital marketing agency powered by big data to drive integrated, holistic strategy for our clientsWe get excited at the thought of bringing together millions of data points from disparate data sets (including qualitative!) to drive empathy-fueled opportunities and insightsBig data, automation, and problem solving at scale: it`s what`s for breakfastCould this be love? maybe.
What about you? you’re equal parts leader and team player with a passion for operationsYour intellectual curiosity and results-driven nature ripples across every team you touchYou’re a builder, known for working cross-functionally to establish and drive operational excellenceYou use data to make decisions and you are not afraid to get your hands dirty and analyze itYou don’t need a blueprint, you’d rather learn the business and architect one yourselfYou love change management and are eager to step into high impact work driving tangible business impact as we scaleSound exciting? we’re excited about you too!
Here are some highlights of what you’ll be doing…
Partner with seer’s executive team to translate strategy into actionable performance goals and metrics for measurement.
Centralize key agency operations and define standard operating procedures (sops) across the organization, including cross-function approaches, workflows, and processes
Identify issues, develop hypotheses, and execute in-depth analyses translating data into meaningful insights to form recommendations to leadership
Partner closely with resource management team, driving seamless process and communication across business stakeholders to ensure teams are properly staffed and run effectively
Identify opportunities to leverage data from our supporting saas platforms and data warehouse to help executives make better decisions in running their divisions
Collaborate with extended leadership and project management to ensure efficient and effective processes are implemented across all accounts
Manage a team of project managers supporting divisional processes and efficiency
Ensure effective and clear communication between operations, finance, people ops, business development, and divisional leads
Implement tools, systems and processes that evolve how we work; this includes a knowledge management system (kms), communication tools, divisional tools/tech, and more
Transform organization-wide communication practices to best serve a rapidly growing and evenly-distributed hybrid team
The skills you’ll bring to the table…
You’ve built an operations practice and/or have served on a highly autonomous, small team within a rapidly growing organization or agency
You are a process personYou’ve built and implemented processes and have been adaptable along the way to ensure success
You partner closely with the executive team in guiding operations for the organization, while managing a team of at least 3+ direct reports
You have deep experience building and reengineering internal process flows to make them better, more efficient, and more effective
You love a fast-paced, dynamic organizationYou have experience in the advertising agency space and/or a service-driven organization
You’ve used and/or built data visualization tools built on top of internal operations data to gain insight into how an organization can most efficiently fulfill its mission
Hybrid work is your sweet spotYou love building processes and sops to support teams spanning a breadth of timezones, working both in-office and remote
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Sometimes the best opportunities are hidden by self-doubtWe disqualify ourselves before we have the opportunity to be consideredRegardless of where you came from, how you identify, or the path that led you here- you are welcomeIf you read this job description with a belly full of excitement, we’re just as excited about youYou have to apply though :)
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