Job details
Job type full-time number of hires for this role 1
Qualifications
Us work authorization (required)
Python or similar programming: 3 years (preferred)
Full job description
The position of mes design engineer (with a batch systems focus) involves assisting customers with their technical questions and providing best practices for our software in a sales engineering capacityThis involves understanding the customer as well as industry requests and trends for desired functionalityIn many cases, solutions require creatively leveraging sepasoft module features and the ignition platform to meet the customer’s desired outcomesThe mes design engineer is the point of contact with our end users and system integrators, and as such must be personable, professional, and able to communicate technical concepts effectivelyThe position will work closely with customers, our technical support team, and developers to resolve a wide range of customer requests in a timely manner.
The new hire will receive paid training, including a combination of self-paced video, classroom, and on-the-job mentoring by senior staff.
The person filling this position must exhibit the ability to learn new software quickly, enjoy working through and solving customer problems, working in independent or team environments, and have a passion for computer technology.
Required skills:
Experience with implementing batch systems
Strong problem solving skills
Quick learning abilities
Excellent english written and verbal communication skills
Strong interpersonal skills
Python scripting
Knowledge of oop
Knowledge of windows and ubuntu linux
Databases and sql knowledge
Background in manufacturing
Very organized and strong attention to detail
Desired skills:
Degree in a technical field: computer science or engineering
Experience with the ignition by inductive automation platform
Experience with instruments and plc programming
Background in lean six sigma
Knowledge of virtual machine operation
Knowledge of mobile device technologies
Responsibilities and expectations:
Learn our products and begin providing feature demos to customers within 3 months with mentoring
Quickly understand customer’s question or support issue and provide appropriate answers and solutions
Guide customers through architecture and best practices by phone or email
Manage multiple customer relationships concurrently
Reproduce, document and explain technical issues
Support best practice development in collaboration with design consulting and other departments.
After initial training period, demonstrate appropriate handling of design consultation requests and use good judgement determining when to involve support or development teams.
Job type: full-time
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Relocation assistance
Vision insurance
Schedule:
8 hour shift
Monday to friday
Supplemental pay:
Bonus pay
Covid-19 considerations:
Employees have the flexibility to work in-office, remotely, or hybridIn the office, social distancing options are available and cleaning occurs dailySanitizing stations are available in each office area.
Experience:
Python or similar programming: 3 years (preferred)
Work location:
One location
Work remotely:
Yes
Work location: one location
