Job details
Job type full-time
Full job description
Position description: serco requires the services of a full-time, hyland onbase system administrator/developer who will be accountable for application delivery and technical support of on-premise hyland onbase document management and iaconnect/vp connect workflow solutions for deltek that meet operational objectives and strategic business initiativesThe position will interface regularly with stakeholders in business operations, finance, application teams, infrastructure teams, enterprise architecture, and other areas as required across locations in the us and canada.
This role calls for a well-rounded performer who thrives in a fast-paced, demanding environmentKey attributes we are seeking for this role include both the willingness to dig deeply into details, as well as the ability to assess the big pictureThe selected individual will consistently demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge.
The person in this role must have the ability to manage tight deadlines and have strong technical, communication, and customer service skillsThe onbase administrator will routinely work with multiple stakeholders to insure process integrity, implement enhancements, and participate in improvement initiatives related to systems.
The successful candidate will also have a strong understanding of best practices and key controls over procure-to-pay processes, with significant experience in government contracting and deltek costpoint.
In this role you will:
Be responsible for application administration for selected systems including hyland onbase, iaconnect, vpconnectOur onbase administrator serves as the principal resource for all hardware, database software and application software that interacts with or supports the onbase solutionYou must work effectively with other members of the organization’s finance systems and it staff to troubleshoot and diagnose issues associated with these components of the overall solution if they arise.
You will perform and oversee the following functions:
Respond to internal business user requests for assistance with issues related to application functions.
Troubleshoot and resolve issues in a timely manner with oversight and coordination with business user team membersWork with vendor technical consultants for configuration of applications and issue resolution as needed.
Maintain system accounts to include account creation, changes, and deletion.
Update system to fix defects or to complete minor enhancement requests.
Assists with the maintenance of onbase environment servers and performance of upgrades and patches, including support of routine deltek patch testing related onbase integration.
Administration and management of an on-premise onbase system, including test and production environments.
Leads or participates in business process reviews and works with process improvement groups to gather business requirements and complete needs assessments and cost/benefit analysisUtilizes project management skills to build and deploy solutions that align with business initiatives.
Test changes to business applications and ensure performance is as designed; work with team members to resolve any issues.
Compose internal documentation that reflects changes made to the application, with direct oversight from team membersIncludes descriptions of workflows, scripts, system configuration and design, workview process flow and function.
Safeguard the security, integrity, and confidentially of internal systems and data.
Planning for future growth of the system.
Qualifications: to be successful in this role you will have:
Bachelor`s degree computer science, information systems, business administration or related field and at least 8 years of relevant experience.
2 or more years technical experience with deltek costpoint, including a solid understanding of database structures, and functional modules for ap, projects and gl.
4 or more years working with a hyland onbase system (administration, design, support, upgrade, integrations) required.
Onbase certified system administrator (ocsa) preferred
Onbase certified workflow administrator (oswa) preferred
Onbase certified workview administrator (oswv) preferred
4 or more years of experience in a government contracting environment.
Ability to plan, execute, and deliver on projects in a timely manner; plus the ability to multi-task on varying projects and initiatives.
Very high attention to detail; organized and thorough with a desire for continuous improvement.
Experience in process analysis, design and transforming accounting processes.
Strong technical skills, including experience in advanced use of:
Sqltalk
Ms excel
The position requires excellent analytical and critical-thinking skills.
Stellar work ethic.
Must be a citizen of the united states.
If you want to join a great company and collaborative team please submit your application for immediate consideration! company overview: serco inc(serco) is the americas division of serco group, plcSerco serves every branch of the u.sMilitary, numerous u.sFederal civilian agencies, the intelligence community, the canadian government, state and local governments, and commercial clientsWe help our clients deliver vital services more efficiently while increasing the satisfaction of their end customersHeadquartered in herndon, virginia, serco americas has over 9,000 employees and is part of a $4 billion global business that helps transform government and public services around the worldAt serco, our employees are our most valuable asset - we listen, respect and support them throughout their career at sercoWe invite you to become part of our dynamic teamSerco is an equal opportunity employer committed to diversifying our workforce (race/ color/ sex/ sexual orientation/ gender identity/ religion/ national origin/ disability/ vets).
To review serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco.
If you require an accommodation with the application process please email: careers@serco-na.com or call the hr service desk at 800-628-6458, option 1Please note, due to eeoc/ofccp compliance, serco is unable to accept resumes by email.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendorAll unsolicited resumes will be considered the property of serco and will not be obligated to pay a placement or contract feeIf you are interested in becoming an approved vendor at serco, please email agencies@serco-na.com.
Covid-19 regulations: the safety, health and wellbeing of our employees, their families and the communities in which we work is important to sercoAs a federal government contractor, we comply with all customer, federal, state, provincial and local requirements regarding covid-19 regulations, including covid-19 vaccinations and testing requirementsThis means that our employees and new hires, whether working at a customer site, working remotely, or working in a serco facility, will need to adhere to applicable covid-19 requirementsThese requirements may include vaccination, attestations regarding your vaccination status and/or covid-19 testing, and you may be required to show proof of vaccination and/or negative test results as a condition of your employmentRequests for an accommodation will be reviewed and assessed under applicable laws and regulations.
