Job details
Job type full-time
Full job description
Overview: are you self-motivated and eager to launch a career where your ambition will be rewarded with unlimited growth potential? servicelink, the unrivaled leader in the mortgage industry, seeks a results-driven individual with superior interpersonal and communication skills to fill the position of title curativeThe ideal candidate must be action-oriented and passionate about cultivating lifetime customer loyaltyIf you thrive in a fast-paced environment and excel at learning new processes, we invite you to apply todayDon’t miss this exciting opportunity to join servicelink, a company committed to providing on-going training and supporting every employee’s unique career goals.
A day in the life
In this role, you will…
Review daily reports to ensure completion of assigned duties
Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and hoa
Address inquiries from client, seller’s agent, buyer’s agents, and internal staff professionally and in a timely manner
Who you are
You possess …
Practical work experience within real estate industry and/or a vendor management service company.
Excellent customer service and communication skills
The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
A penchant for excellenceYou will use your strong attention to detail to maintain our quality standards.
Responsibilities:
Review work in progress reports to ensure completion
Review and respond to management inquiries, as needed.
Respond to escalated routes and questions from customers.
Process orders in accordance with servicelink and client requirements
Meet minimum daily production quota while maintaining a high degree of quality.
Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements.
Maintain open communication with team members and team leader
Develop relationships with our vendors and our co-workers
Perform all other duties as assignedQualifications:
High school diploma or equivalent preferred
Practical work experience within real estate industry
Proven customer service skills
Proficiency with personal computers
