Job details
Job type full-time
Full job description
Ready to be a titan?
Servicetitan is looking for an amazing senior product intelligence analyst to develop insightful and in depth reporting, to take our customers and product to the next level.
What you`ll do:
Work directly with business users to gather requirements, develop solutions, and provide insights using business intelligence platforms such as tableau
Define metrics with key stakeholders and monitor impact of releases and product changes at an in depth level
Build insightful reports and visualizations to surface trends and actionable insights to internal business users
Inform business and teams of user activity on our platform, establish metrics to identify customer pain points
Build strong relationships within product and support functions to understand the business needs
Ensures adequate instrumentation and metrics in place to respond to fundamental business questions on our product and its usage
Proactively interact with stakeholders to continuously improve and maintain analytics infrastructure and help continuously inform business decisions
What you`ll bring:
Bachelor degree in a business or quantitative field
5+ years of experience as a business analyst
Tableau and/or powerbi (tableau strongly preferred)
Sql knowledge and previous experience with data warehouses (redshift, azure data warehouse, snowflake …)
Fluency in statistics
Strong knowledge of microsoft excel including pivot tables
Strong analytical skills with the ability to collect, organize, and analyze significant amounts of information with great attention to detail
Comfortable with tight deadlines in a high-growth environment
Excellent written, verbal and presentation skills are required
Be human with us:
Being human isn’t about checking every box on a listIt’s about the experiences we have, people we meet, and the perspectives we shareSo, if you have the skills but are hesitant to apply because of your background, apply anywayWe need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solvingWe’re in this togetherCome be human, with us.
What we offer:
When you join our team, you’re not just accepting a jobYou’re making a career moveHere’s how we’ll support you in doing some of the most impactful work of your career:
Flextime, recognition, and support for autonomous work: flexible time off with ample learning and development opportunities to continue growing your careerWe offer a comprehensive onboarding program, leadership training for titans at all levels, and other programs and eventsGreat work is rewarded through bonusly, peer-nominated awards, and founders club- open to all titans.
Holistic health and wellness benefits: company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents), fsa and hsa, 401k match, and telehealth options including memberships to headspace, galileo, one medical, ginger and more.
Support for titans at all stages of life: parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through maven maternity, free breast milk shipping through maven milk, pet insurance, legal advisory services, financial planning tools, and more.
At servicetitan, we celebrate individuality and uniquenessWe believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so greatWe strongly encourage people from underrepresented groups to applyWe do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
