Summary: the operations director leads all single and multi-family preconstruction and construction delivery operations in a diverse residential construction programThey also manage a project managers and construction superintendents responsible for delivering programs consisting of multiple projects for clients while acting as an extension of an owner’s design and construction staff overseeing the work of sub-contractors, self-performing labor, designers and vendorsThe operations director responsibilities include:
Responsible for supporting bid packages and responses to rfps, conducting pre-construction activities and directing the delivery and control of residential construction projects across the nation.
Direct employees assigned to projects to ensure that project goals are accomplished on schedule, budget, and within scope.
Develop risk management tools and on behalf of clients and sevan.
Direct the management of multiple programs or multiple clients.
Program leader ultimately responsible for all aspects of program’s success including a positive referral from the clients.
Manage program and project resourcing and staffing.
Managing client program to forecasted client profit targets.
Grow business opportunities by leveraging new and existing client relationships.
Essential duties and responsibilities include but are not limited to the following statements.
Prepare, review, and submit program/project proposals that define goals, time frame, budget limitations, procedures for accomplishing project, staffing requirements, and allotment of resources.
Prepare, review, and submit program/project plans specifying goals, strategy, staffing, scheduling, identification of risks, contingency plans, and allocation of available resources.
Monitoring the activities of the project team to ensure project success through reviewing the processes, progress and results of the following: client satisfaction, team effectiveness, employee development, financial goals, quality and schedule.
Interacts with and represents sevan at leadership meetings, conferences both internally and externally.
Develops and maintains relationships with potential clients, subcontractors and vendors to help develop new opportunities.
Encourage employee growth by mentoring and managing development plans.
Manage constructability reviews, estimate and schedule development, establish project controls for finances, schedules, safety and oversee the preparation and evaluation of bids, process specifications, test and progress reports, and other exhibits that may be required.
Negotiates contract with customer or bidder.
Awards and administers contracts, including final approval of payment.
Requests or approves amendments to or extensions of contracts.
Other duties as assigned.
Promote customer relations
Builds effective relationships with customers, design team, subcontractors, suppliers, and user groups that reflect and support company core values and meets or exceeds the customer’s expectations.
Actively participates in industry, client, and community relations to enhance company image.
Exhibits commitment to quality by evaluating project-related processes and make necessary changes, using customer input to make improvements, and meeting/exceeding internal and external customer expectations.
Culture, leadership and employee development
Exemplifies and promotes our values of integrity, respect, teamwork, excellence and charity.
Serves as a role model and promotes professional behavior.
Communicates our vision and purpose through service, talent, and choices.
Serves as a role model and promotes professional behavior.
Participates in personal career development through on-the-job training, attends training programs and assists in the development of interns / co-ops.
Qualifications: to perform this job successfully, an individual must be able to perform each essential duty satisfactorilyThe requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/experience:
Minimum 4-year degree in an accredited construction related program or equivalent; or minimum of fifteen years related experience and/or training; or equivalent combination of education and experienceDemonstrated mastery in the skills of project managementExperience in multi-site projects required.
Preferred experience:
15 years residential construction experience with substantial experience managing sub-contractors, materials and supply on residential development and constructionExperience as job site forman and site supervisor working design build and design bid build; coordinating land development; managing zoning and permitting, and experience coordinating with architects and engineers on residential construction.
Language ability:
Read, analyze, and interpret complex documentsRespond effectively to sensitive inquiriesSuperior ability to communicate, both verbally and in writing, with all levels of the project team including management, project management, clients, client’s organization, contractors, and vendors.
Reasoning ability:
Demonstrates leadership skills with ability and willingness to face challenges, solve problems, and motivate others, while maintaining effective relationships with customers by meeting or exceeding their requirements and expectationsAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization may existAbility to interpret a variety of instructions furnished in written, oral, diagram or schedule formAbility to adapt and learn new techniques and processes under constantly changing competitive marketing demandsExcellent leadership and interpersonal skillsSuperior ability to communicate well, both verbally and in writing, with all levels of the organization.
Computer skills:
To perform this job successfully, an individual must have superior computer skills in microsoft office suite and email.
Certificates and licenses:
No certifications or licenses required.
Supervisory responsibilities:
Supervises and develops direct reports while prioritizing and delegating significant responsibilities to othersDirectly supervise employees as neededResponsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work conditions:
The majority of work is completed in an office setting.
Sevan multi-site solutions, incIs proud to be an equal opportunity employer committed to a diverse and inclusive work environmentAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.
