Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one placeOur comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior changeDriven by our philosophy that we are all together better, at sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyoneTo learn more, visit www.sharecare.com.
Job summary:
The vp, automation is responsible for proactively leading and managing highly visible, business-wide automation programs and projects across the provider solutions group (psg)The role is responsible for partnering with psg leadership and key stakeholders to identify opportunities and develop solutions that can address gaps in competencies and technology and improve current performance through automationThe vp, automation is responsible for supporting the execution and development of process automation solutions by managing program activities, governance processes, metrics and measurement to ensure best in class approach to solutions delivery.
Essential job functions:
Robotic process automation strategy
Develops a short and long-term rpa vision and strategy to implement both operational `quick wins` as well as a continuous and sustained process for an increasing digital workforce.
Designs and participates on the rpa governance board and implements a process for rpa demand management and business value delivery, new process design, blueprinting and building, deploying and supporting a digital workforce.
Identifies and drive process `quick wins` by conducting formal psg reviews, including benchmarking, to identify and prioritize opportunities for quick operational improvements through automation.
Promotes and facilitates diagnosis of workflow impediments and other inefficiencies in site operations.
Recognizes and addresses organizational barriers to ensure future success of ongoing improvement programs.
Remains informed of regional and international trends in rpa, artificial intelligence and machine learning methods and new techniques, adapting and borrowing from best practice as required to increase the portfolio of tools.
Robotic process automation implementation
Leads standardization/optimization of operating practices across various sites including providing expertise, tools and techniques to help functional teams implement rpa solutions.
Launches and scales up a demand management and business value delivery capabilityThis capability should include a structured process for identifying repeatable and rule-based activities that can be automated, an evaluation process for determining a level of fit and financial/business benefit of opportunities and a process for vetting, sequencing and prioritizing automation candidates.
Develops rpa process design and blueprint which includes decomposing and documenting detailed `as is` process flows, developing target solutions and end state design and developing an implementation roadmap for prioritized processes.
Builds, deploys and supports a growing digital workforce including coding and deploying robotic solutions for identified processes, maintaining and reprograming bots regularly as processes or systems parameters change and embed continuous improvement and rpa innovation across the business.
Pilots efforts in a single process group, then scales up across the rest of the organizationCo-ordinates with psg leadership to ensure that continuous improvement projects and activities are well supported and completed effectively and timely using proven methodologies.
Monitors expenditure against approved levels, investigates and justifies significant variances to ensure effective performance and cost control.
Ensures compliance with regional and country local statutory and regulatory requirements.
Requirements:
Qualifications:
The successful candidate will ideally have experience in blue prism, automation anywhere, or ui pathProblematic processes like manual data collection, data manipulation, functionality gaps in systems, and ineffective manual controls are all examples of some of the tasks that this role could take on.
Ideally this candidate would possess a varied tool kit of programming skills in many languages and understand not only bot configuration but the overall infrastructure of the rpa solution.
Excellent verbal and written and communication skills.
Experience working in an agile environment (e.g., user stories, iterative development, etc.).
Strong problem solving, synthesizing, and analytical skills.
Ability to challenge the status quo, and work under ambiguous circumstances.
Experience with technology and ability to facilitate communication between business and technology teams.
Strong execution ability and a sense of urgency.
Ability to work in a matrixed environment and to work and collaborate with others, to consider the needs of all affected groups, and to build/leverage relationships across functions and organizations to achieve business results.
Experience/education:
Bachelor`s degreePreferred mba / post graduate degree.
10-15 years of experience demonstrating progressive responsibility in enterprise improvement roles with deep expertise in implementation of improvements at the operations level.
Demonstrated superior business process, project management and organizational redesign experienceDemonstrated experience successfully implementing change in complex organizations.
Experience in managing a cross-discipline team and working in a highly matrix environment across many different businesses and it leadership in an environment of competing interests.
Self-motivated with a process improvement mindset and the ability to understand the big picture, but also break that down into smaller actionable steps.
Advanced knowledge of rpaHands on implementations with rpa technologies.
Knowledge of other languages like c#, .net, java, etc.
Demonstrated critical thinking and analytical skills.
