Job details
Job type full-time
Full job description
Title: sales engineer - b2b
Location: remote in these states: az, ca, co, fl, ga, ky, id, il, in, ma, mi, mn, mo, nc, nj, ny, oh, pa, ri, sc, sd, tn, tx, va, wa, wi
If you’re looking to be at the forefront of disrupting the ecommerce industry, wanting to make your mark and be continuously challenged to grow, your time has come.
Shipbob is recognized as #1 on crain`s 2020 “fast 50” list of the fastest-growing companies in chicago & built in’s best mid-sized companies to work for in chicagoWith this growth, we are looking for top talent to help us reach the next level.
Role description:
The sales engineer, b2b will join shipbob’s growing revenue team responsible for understanding the unique strategic needs of each merchant and delivering value to facilitate their growth and successSales engineers love solving problems with technology, communicating with internal and external stakeholders and utilizing any means necessary to ensure best-in-class customer experience and product adoptionThe sales engineer, b2b will understand merchants key business objectives and operational + technical requirements and partner with shipbob’s sales, implementation, operational, and technology teams to propose compelling solutions that align with merchants needs and display valueAdditionally, the sales engineer will execute on the solution by collaborating with the product, engineering and implementation teamsThis role will be heavily involved in the new sales process, providing technical demos and helping customers transition from prospects into long term strategic accounts.
About us:
Shipbob is a tech enabled 3pl that partners with over 5,200+ e-commerce businesses to help them be more successful onlineWe offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customersWith an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.
Shipbob’s growing fulfillment network is powered by our proprietary technology and acts as a back office for logistics, providing merchants with full visibility into orders, inventory levels in real time, and access to advanced analytics, over 27 integrations and data reporting.
As one of the fastest growing tech companies in chicago with over $330m+ raised from blue-chip investors like menlo ventures, bain capital ventures, hyde park venture partners and softbank vision fund 2, our goal is to continue to be the #1 best fulfillment technology in the industryTo help us meet this standard, we are scaling our entire team and looking for people who share our core values and have an entrepreneurial mindset.
About you:
At shipbob, we’re looking to bring on board people who embody our core values:
Be mission-drivenWe want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
Be humbleWe have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
Be resilientLogistics is a complicated businessSo is softwareWe value team members that never give up and keep iterating until a problem is solved.
Be a creative problem solverAs a startup, we value smart, innovative solutions to complex problemsWe fall in love with the problem, not our “favorite” solution.
What you’ll do:
Understand merchants’ goals and design a solution that meets the merchant’s objectives, operational and technical requirements.
Gain and maintain a deep understanding of merchants’ technica solutions and operational environments.
Develop a technical vision and implementation roadmap that enables a strategic and on budget product rollout for the merchants.
Lead technical sales demos that demonstrate best practices, and define shipbob’s value proposition and roi.
Guide the implementation roadmap by partnering with the implementation consultants and project managers.
Assist in various sales stages, including completion of rfps and vendor assessments.
Contribute to written, recorded and live educational content, including webinars and classroom-style presentations and learning events.
Maintain proficiency in industry trends, shipbob’s service offerings, value propositions, and case studies.
Demonstrate technical thought leadership internally and externally through consultations, presentations, technical evaluations, objection handling, etc.
Maintain awareness of product roadmap and new product features to evangelize with customers and deliver customer feedback to our product teams.
What you’ll bring to the table:
2+ years of experience in a “customer facing” environment such as technical sales or consulting within the logistics or transportation industry.
2+ years of warehouse operations or equivalent warehouse consulting experience including: barcode scanning, retail fulfillment, cross-dock, pick and pack, cold storage.
2+ years of recent experience using or implementing warehouse management software and/or 3pl b2b integrations.
Experience in working with both technical and business stakeholders.
Experience using apis, sql or with an embedded system, scripting languages.
High eq and natural interpersonal skillsA connector and expert communicator who will ‘close the distance’ between sales, our merchants and other internal stakeholders.
Comfortable in a fast-paced, ambiguous environment that requires strong time management and prioritization skills.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a jobIf your experience is close to what you see listed here, please still consider applyingDiversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
Perks & benefits:
Medical, dental, vision & basic life insurance
401k match
Variety of voluntary benefits, such as, short term disability
Competitive salary, performance bonus & stock options
Paid maternity/parental leave program
Flexible time off program
Referral bonus program
Fun culture >>> check us out on instagram
Classification: salaried/exempt
Reports to: srManager of implementation
Shipbob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this jobDuties, responsibilities and activities may change at any time with or without notice.
Internal use only, requisition #: pops-1103
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