Job details
Job type full-time
Full job description
At shipt, we are transforming the grocery shopping experience and giving time back to consumersShipt shoppers handpick fresh groceries and household essentials, then deliver them to your door in as little as one hour.
At shipt, we are transforming the grocery shopping experience and giving time back to consumersShipt shoppers handpick groceries and household essentials, and deliver them to our customer’s doorstep at their convenience.
Shipt is growing and we are searching for a senior product manager to join our shopper app teamWe are a multi-sided marketplace of shoppers, consumers, retail partners, with our business being the linchpinOur trustworthy shoppers care as much as our consumers do about the items they purchase, and make shipt stand out amongst competitorsShipt strives to ensure that our shoppers find meaningful work and a sense of community, along with the flexibility they are offered as gig-economy workers.
The team’s goal is to make shipt the number 1 gig worker destination of choiceIn order to reach the goal, we have to ensure that our shoppers enjoy a great delivery experienceYou will be responsible for the delivery “on my way” experience of our shoppers to make deliveries hassle free and on timeThis includes the shopper & retailer experience from when a shopper starts driving towards a store to when they start from the store to the member’s addressWe are looking for someone who is strategic in making product choices, is obsessively data-driven, and has a bias for action.
This is a high visibility opportunity to work with an amazing cross-disciplinary team of smart, driven and humble people consisting of engineers, operations, data scientists, analysts, and designersYou will be responsible for leading the strategy and vision for this team, building products with a focus on long term flexibility & scalability, and making a difference in our shoppers’ lives.
Your responsibilities
Partner with teams to find solutions for the most pressing needs of our business, shoppers and consumers.
Define long-term vision and strategy, by drawing insights from our audiences and data, and work with engineering, design, data science, marketing, and operations to distill them into an executable roadmap of individual features.
Define success metrics of your projects, own the outcomes, and drive execution with a disciplined approach.
Requirements
4+ years as a product manager, with shipped features that have impacted millions of users.
Experience in creating a vision and strategy with engineering, design, and operations partners, getting buy-in throughout the organization up to executive level, and inspiring a team to execute on it.
Demonstrated experience as a self-learner who can pick up new skills within hours or a few days.
Demonstrated project and people management skills to motivate and lead a skilled group of peers.
Obsession with drawing insights using data, experience defining business and product features and success metrics, and using metrics to drive decisions.
Exceptional skills for communication, influencing others, data-driven thinking, and collaboration, and striving to raise the bar for product management across the company.
A positive, can-do attitude and the willingness and grit to work in a hyper-growth environment.
Product experience in a multi-sided gig-economy based marketplace, ideally in the supply-side is a nice to have.
We are an equal opportunity employer and value diversity at our companyWe do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Pursuant to the san francisco fair chance ordinance, we will consider for employment qualified applicants with arrest and conviction records.
