Job details
Job type full-time
Full job description
Company description
Shopify’s mission is to make commerce better for everyoneFrom building a new product feature for our commerce platform, to helping a merchant troubleshoot an issue over the phone, we want to empower our ecosystem through our work.
Having a unified vision, a north star, is vitally important to ensure that we are all headed in the same directionNo matter the size or experience, we want to power every merchant’s experienceThis is why we’re all here.
Shopify is now permanently remote, and we’re working towards a future that is digital by designThat location you see above? consider it merely an example of hundreds of potential locations where shopify is hiringLearn more here.
Job description
Shopify`s user experience team is focused on enabling people to make commerce better at a global scaleThis team plays a special role in building understanding and empathy for our merchantsThe content design team is a close-knit group of crafters who work across the company to create clear, concise content that makes our products work better.
We’re looking for a staff level content designer to plan and create interface content for shopify products, and contribute to our team`s skills and growthThis position requires deep understanding of the role language plays in the ux design processThis isn’t a marketing or social media role.
We’re always on the lookout for people who are excited to work on hard problems at a global scale in a friendly, collaborative environmentIf this sounds familiar, we’d love to hear from you.
Responsibilities
Contributing to the cultivation and evolution of a coherent editorial voice, tone and feel across the entire shopify platform
Acting as thought leader on the development of new features, and continuously improving what we have today
Applying strategic thinking and facilitative leadership skills to conceptualize ideas and communicate them compellingly to internal stakeholders, partners and customers
Building positive, collaborative relationships with product design, development, marketing, and the broader ux team, as well as continuously `raising the bar` as an effective leader of positive change
Being an active mentor for content crafters, leading design critiques, reviews, and quarterly planning
Defining and implementing information architecture and navigation systems across complex products
Qualifications
Expert knowledge of the end to end iterative ux content design process, in a product-focused environment
Deep experience driving and applying user-centered content design processes while working with cross-functional teams including product design, development and user research
Experience writing and structuring language to respond to audience needs.
Demonstrated ability to create, implement, and maintain content standards across an organization
Excellent communication and storytelling skills; you have the ability to help your team and stakeholders understand the “why” behind your design rationale
Empathy and advocacy for merchants and their buyers, in all areas of our work
Additional information
Shopify is now permanently remote, and working towards a future that is digital by defaultLearn more about what this can mean for you.
Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyoneWe encourage applications from indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identitiesPlease take a look at our sustainability reports to learn more about shopify’s commitments to our communities, and our planet.
At shopify, we understand that experience comes in many formsWe’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.
We know that applying to a new role takes a lot of work and we truly value your timeYohannah is looking forward to reading your application.
Closing date: friday, october 22 at 11:59pm edtSuccessful candidates can expect to hear back from us by monday, october 25 at 5 pm edt.
