Job details
Job type full-time
Full job description
Position overview
Siemens global business services supporting siemens energy/dresser-rand is searching for a collection analyst to drive accounts receivable (ar) performance and cash flow.
The collection position is a role within the opportunity to cash (o2c) credit, collections, and accounts receivable (ar) teamYou will interface with all functions within the collection department, work closely with the cash application/ar team, credit group, and o&g divisions on collection topicsPrimary responsibilities include collect on assigned portfolio, support and potentially lead business unit ar reviews as needed, work with collection team on continuing training as it relates to collection and new collection toolsPerform other related assigned tasks and duties necessary to support the o2c services and siemens businessesA successful candidate will take ownership of their portfolio, collaboratively resolve issues with the customers and business unit, apply solid collection fundamentals, be open to new or innovative approaches, and adapt to a dynamically changing portfolio to achieve resultsThis position can work remote.
Responsibilities
Collection calls and/or correspondence in a fast-paced goal-oriented collections department.
Provides customer service efforts regarding collection issues, process customer refunds, customer account reconciliation, resolves customer discrepancies, and understand root cause of disputes.
Supports collection manager in various reporting & account payment analysis.
Work closely with o2c credit team to establish and maintain customer’s credit limit.
Accountable for reducing delinquency for assigned collection portfolio by analyzing customer’s payment behavior enforcing on-time payments.
Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
Communication & follow up effectively with sales dept regarding customer accounts on a timely basis.
Establishes and maintains effective and cooperative working relationships with internal & external customers.
Required knowledge/skills
3+ years high volume corporate collections experience.
Knowledge of billing and collections procedures
Strong team skills
Strong attention to detail
Goal oriented with diligent follow-up
Proficient with ms excel
Experience with sap, a plus
Commitment to excellent customer service
Excellent written and verbal communication
Interpersonal skills for relationship building and influencing
Ability to prioritize and manage multiple responsibilities
Education:
Associate degree required, in related disciplineBs/ba preferred.
Additional information:
Ability to travel 5% (domestic)
Applicants must be legally authorized for employments in the us without the need for current or future employer-sponsored work authorization.
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Organization: global business services
Company: siemens corporation
Experience level: early professional
Job type: full-time
Equal employment opportunity statement
Siemens is an equal opportunity and affirmative action employer encouraging diversity in the workplaceAll qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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