Job details
Job type full-time
Full job description
Silvergate capital corporation (nyse: si) is the leading provider of innovative financial infrastructure solutions and services for the growing digital currency industryThe company’s real-time payments platform, known as the silvergate exchange network, is at the heart of its customer-centric suite of payments, lending and funding solutions serving an expanding class of digital currency companies and investors around the worldSilvergate is enabling the rapid growth of digital currency markets and reshaping global commerce for a digital currency futureChallenging convention by empowering people allows us to exceed expectations for our clients while cultivating an awesome culture.
The client onboarding specialist i (onboarder) is responsible for the initial review and account onboarding processThe onboarder will complete the data entry process to the bank’s core system once they have determined that all documentation and appropriate approvals have been received.
Essential duties and responsibilities
General
Onboard approved clients in the core banking system
Ensure optimum productivity and accuracy in regard to client review and onboarding
Ensure appropriate operating policies and procedures are followed
Maintain knowledge of all documentation required to open a business account for all customer types.
Maintain comprehensive knowledge of the bank’s products and services
Responsible for the timely and efficient review and onboarding of new accounts
Maintain current knowledge of all federal and state laws and regulations, along with the bank’s policies and procedures
Not to harm consumers with any act that could be misleading, unfair, deceptive, or abusive in act or practice
Must adhere to the company’s core values of integrity, innovative, act like an owner, work hard/have fun, superior service, and teamwork
Supervisory responsibilities
N/a
Decision making
General risk management
Job dimensions
N/a
Knowledge, skills and abilities
At least two years of banking experience
At least one year of experience opening business banking accounts
Manages workload in a productive manner
Deadline driven, sets goals, and works strategically
Excellent interpersonal skills – personal, friendly, warm, caring
Ability to listen carefully and take notes
Experience with microsoft office programs and enterprise software systems
Ability to speak and write clearly and concisely
Ability to communicate clearly and concisely both orally and in writing
Positive attitude and willingness to serve others
Strong attention to detail
High school diploma or equivalent
Previous bsa/aml responsibilities preferred
Bank secrecy act requirements
Responsible for adhering to the reporting and recordkeeping requirements of the bank secrecy act and anti-money laundering rules and regulations, observing economic sanctions by prohibiting transactions as specified by the office of foreign asset control (ofac), following the company’s customer identification program (cip) rules, observing all company policies and procedures relating to bsa, ofac, cip, and related acts, and participation in ongoing related training.
Work conditions
Work from home
Physical demands
While performing the duties of this job, the employee is:
Regularly required to talk or hear
Required to communicate with customer and coworkers verbally and in writing
Occasionally required to stand; walk
Occasionally required to lift up to 10 pounds
Required to sit for long periods and reach with hands and arms
Able to read documents, computer screens, reports, other communications and have the ability to adjust focus and close vision.
Management reserves the right to add to, change and revise this description at any timeThis description does not include any marginal functions that are incidental to the essential functionsAlso, it does not imply that these are the only tasks to be performed by the incumbentEmployees are required to follow any other job-related instructions and to perform any other job-related tasks requested by their supervisorAny requirement may be modified to reasonably accommodate individuals with disabilities.
Silvergate is an eeo/aa/disability/vet
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