Job details
Job type full-time
Full job description
The opportunity
Sitetracker is at an amazing phase of our product journeyWe have established proven product-market fit across multiple industries, such as fueling the global 5g revolution at companies like at&t and vodafone, empowering connectivity via wifi kiosks in nyc and london, and changing the way that alternative energy businesses are deploying their assets in our race to 2050To help continue our growth and reach new markets, we are seeking a fiber industry analyst to join our fantastic product team.
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The mission*
Ensure sitetracker is the market leading application for fiber network operators and contractors to help them plan, deploy and maintain their networks.
The skill set
Understand how work “gets done” to deploy and maintain a fiber network
Utilize deep understanding of industry workflows covering the planning, deployment and operations of fiber networks
Apply understanding of salesforce platform, Apply Now configurations, etc...
Perform a detailed assessment of a customer implementation and identify new product ideas
Utilize understanding of gis and other applications used in the deployment of fiber networks
Leverage both quantitative and qualitative insights, observations, and your product sense to make strategic decisions
Job functions
Understand and systematically analyze the market, the competition, our customers, our users, our business, and technology trends
Identify market opportunities and establish the overall vision, strategy and goals for all products in the fiber network segment.
Leverage both quantitative and qualitative insights, observations, and your product sense to make strategic decisions
Evangelize the vision, strategy, and roadmap to build excitement and inspire the company to achieve unified outcomes
Develop user scenarios, use cases, and requirements that can be translated in robust, scalable, and intuitive technical solutionsIncluding participating and actively contributing in scrum activities
Collaborate with product marketing to ensure the value of our product is well understood within the market
Collaborate with product implementation to ensure customer implementations are aligned with the product strategy
Work with sales to ensure the product is properly positioned to new customers
Assess the competitive landscape to identify strengths, opportunities, weaknesses and threats
Within 60 days, you`ll:
Understand how product is designed and developed at sitetracker, leveraging our product playbook.
Become sitetracker certified to gather breadth of knowledge of the entire product
Develop an understanding of our existing customer base, and their usage of our products
Inherit the current roadmap for your product area and begin collaborating with your scrum team to ensure the continuous delivery of value as you become integrated within the sitetracker product team
Build relationships with cross-functional teams such as sales, implementations, customer success and marketing
Be able to articulate the value sitetracker provides to our customers, the problems we solve, the people we solve them for, and the market segments we’re in
Establish relationships with our customers and engage in discovery and assessment of product usage.
Establish yourself as the expert in fiber network operator workflows
Within 180 days, you`ll:
Be deeply involved in product discovery, uncovering and validating business problems, and iteratively defining solutions
Make recommendations based on insights into our customer usage and best practices for new product enhancements to our fiber app.
Establish lines of communication with customers and engage in activities such as roadmap reviews, customer feedback sessions, and user interviews
Collaboratively define a roadmap that shows how your product area is likely to evolve over the next year
Drive the delivery of the product roadmap using the product playbook
Partner with solution delivery to perform reviews of implementation plans
Partner with your product marketing counterparts for a product launch that delivers new capabilities to our customers
Within 365 days, you`ll:
Have guided the company through an entire end-to-end product development cycle–identifying and validating a market problem, defining success, incorporating it into the roadmap, iteratively defining the right solution, leading engineering through the development of features, launching new capabilities to market, observing and measuring the results, communicating our progress to the company, and releasing follow-on product improvements needed to confirm we’ve hit our goal
Have strong working relationships with all the cross-functional teams in the company that allows you to rapidly deliver new ideas and features
Have visibly and measurably leveled up our product management operational excellence
About sitetracker
Sitetracker was founded seven years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular serviceThat problem has become even more pronounced due to the eventual explosion of 5gBeing able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection pointUtilities (such as gas and electric services), smart cities, and alternative energy all face similar challengesSitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in san francisco, as well as one of the top places to work in the entire united states)Our people are extraordinary and we’re continuing to invest in our people-first culture.
Job type: full-time
Work location: multiple locations
