Job details
Job type full-time number of hires for this role 1
Full job description
About the company
Skysync is a rapidly evolving, fast-paced, venture-backed software innovator based in the ann arbor tech cluster with remote staff in all us time zonesOur workforce excels at data governance and managing our customer’s data orchestration challenges like no other in our space and we have new product opportunities taking us toward a period of rapid growth.
Our qa manager directs skysync testing efforts and implements best practicesThis position implements best practices and makes tough calls about quality and release readinessIn addition, the manager needs to influence and lead, both by directing qa staff and coordinating with other teams to maintain qualityA large element of the job is working with the sustaining engineering team to triage customer issues effectively and make sure fixes get communicated wellWe work remotely, so strong communication skills and self-motivation are a must.
Duties and responsibilities
Work with the test team to manage test plans and coordinate work in confluence and jira
Implement and train the team on agile testing principals and contribute test strategy during sprint planning
With dev ops, help maintain test environment infrastructure and deployment schedule using aws and teamcity
Update postman collections and ensure they are kept current with new endpoints so other departments can benefit from them
Manage all test release activities; ensure test plans are available in advance so all team members can contribute
Track and monitor all high and critical bugs in the backlog; communicate impact and advocate for when a bug should be resolved (severity/priority)
Manage qa staff, performing reviews, onboarding, and hiring activities
In addition to the above responsibilities, the qa manager will assist with regular quality assurance tasks as needed, including:
Execute all levels of testing (install, smoke, feature, integration, end-to-end and regression)
Detect and track software defects and inconsistencies using jira
Recreate and triage issues that have been escalated from level 1 support
Use tools such as postman and fiddler to analyze rest calls and environmental variables
Understand and apply security best practices in testing
Assist with documenting best practices, known issues, and faqs for customers
Essential skills/qualifications
5+ years’ experience in enterprise software qa, including 3+ years as a qa manager or lead.
Familiarity with cloud storage, ecm platforms and network file systems
Problem analysis and problem solving
Understanding of qa process for software development, debugging and release
Basic knowledge of databases/sql, rest interfaces, and test scripting
Knowledge of and ability to direct test automation
Strong communication skills
Leadership skills and ability to influence without authority.
This position is a great fit for you if you like working in a company where quality is taken seriously, if you like working with dedicated and very smart developers, and you can handle a mix of hands-on and managerial work.
This position is not a great fit for you if you like large organization stability, extensive hierarchies or matrix organizations, and a relatively unchanging set of duties and responsibilitiesYou also prefer environments which have a low level of distraction with many others in the organization to help youYou avoid conflict and making difficult decisions.
Qualities needed for success
Excellent analytical, listening and people skills are a mustYou should be able to demonstrate capability in a majority of, if not all, the duties and responsibilities aboveYou can show experience managing qa teams with specific best practices in mind for directing our quality practices.
Job type: full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Work location:
Fully remote
Work remotely:
Yes
