Smartsheet is looking for an experienced consultant to promote quality, efficiency and customer satisfaction within our consulting business by assisting customers with designing smartsheet solutions to solve their goalsFor you, this is a career-defining opportunity to join smartsheet at an important moment and have a significant impact.
As a consultant, you will work with smartsheet customers and partners on engagements to convert requirements into smartsheet solutionsWithin this role you will be considered the expert on advanced smartsheet functionalities to propose solutions for use cases across different industries and business groupsYou are motivated by making an impact for our customers.
This important role is part of the professional services team, reports to a regional consulting manager and is based at smartsheet`s corporate offices in bellevue, wa.
You will:
Lead consulting engagements with customers to understand their challenges and develop solutions using smartsheet, our partners, and our api
Be the smartsheet subject matter expert (sme) on smartsheet product capabilities
Develop processes and best practices to ensure customers are realizing the greatest possible value from smartsheet
Expand upon the smartsheet solution portfolio, demonstrating best practices in design for use cases across variety of industries and departments
Determine solution feasibility and costing to support our sales team for new engagements
Review and validate solution designs produced by other services team members
Provide feedback to our product & platform engineering teams that inform additional product and service sales opportunities
Other duties as assigned
You have:
2+ years of experience in business management consulting or related field
Desire to work in a collaborative environment to promote and improve team performance
Passion for working with leading edge, web-based technologies and a desire to understand smartsheet`s benefits, use cases, and business and technical elements
Hands-on working experience in the configuration, customization, and implementation of saas applications
Motivated, excellent at follow-up, and a team-player who can produce within defined timelines
Experience driving projects from concept through completion
Lean or six sigma certification desirable
Bachelor`s degree in mis, cis, cs or equivalent combination of relevant work experience and education
Willing to travel periodically (up to 40-50%) based on customer and business need
Authorization to work in the u.sFor any employer on an ongoing basis
Perks & benefits:
100% employer-paid medical, dental, and vision coverage for full-time employees
Equity - restricted stock units (rsus) with all offers
Lucrative employee stock purchase program (15% discount)
401k match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible time away program, plus incidental sick leave
Up to 24 weeks of parental leave
Personal paid volunteer day to support our community
Opportunities for professional growth and development including access to linkedin learning online courses
Company funded perks, including a counseling membership, primary care membership, local retail discounts, and your own personal smartsheet account
Teleworking options from any registered location in the u.s(role specific)
Equal opportunity employer:
Smartsheet is an equal opportunity employer committed to fostering an inclusive environment with the best employeesWe provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the us, uk, and australiaIf there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customersWe`re looking for people who are driven, authentic, supportive, effective, and honestYou`re encouraged to apply even if your experience doesn`t precisely match our job description—if your career path has been nontraditional, that will set you apartAt smartsheet, we welcome diverse perspectives and people who aren`t afraid to be innovative—join us!
