Job details
Job type full-time
Full job description
Socialchorus is now firstup! we are in the process of building our new firstup careers page which is coming soonIn the meantime please see job description below:
The socialchorus firstup platform is fundamentally changing how organizations communicate, and is the backbone of the entire digital employee experienceFrom the front line to the c-suite, we help deliver targeted information at the right time, in the right place and in the right languageWe are unifying the digital workplace and giving workers personalized access to all the systems, resources, and applications they need to do their jobs.
Joining socialchorus means joining a movement to connect every workerThis movement has taken root and is evident in our world-class customer base and their millions of employees worldwideNow we need your helpReady to make a difference in the world?
Internal communications and employee experience functions are in constant collaboration to create a workplace built on inclusivity, meaningful connections, and personalized experiencesAt firstup, we believe in elevating and advancing the professionals who champion this goalReporting to the cmo, the community manager will connect these professionals through a dynamic network, facilitate useful engagement and create memorable experiences that will position the community as most valuable in the market.
Key responsibilities:
StrategyDevelop and execute the strategy to deliver on the firstup community vision of making attune the defining social and professional network of the internal communications and employee experience profession.
ConnectionDevelop and maintain a multi-channel approach to connecting with the community and facilitating connection with each otherThis will take the form of an ongoing digital community platform, virtual and in-person experiences, rewards & recognition, networking, and education.
EngagementMaintain an ongoing dialogue with the community and influencers on social media, the community platform and events, as well as 3rd party industry events.
RelevancyActively research trends and hot topics to maintain credibility with relevant audiences and provide them with the most updated resources and best practices.
CollaborationTranslate learnings from the community to firstup customer marketing, product marketing, product management and customer experience functions and advance initiatives from these functions strategically within the community.
Key qualifications:
Ba/bs degree
Experience working with or within fortune 1000 organizations; 7-10 years corporate communications or employee experience functions in-house or pr agency and/or technology consulting (human capital management or change management practices)
Understanding of community networks and – design, functionality, strategy
Deep understanding of and ability to be credible connecting technology with the functions of the target personas of the community; internal communications and employee experience professionals.
Knowledge of enterprise communication domains including microsoft 365, sharepoint, collaboration software (yammer, workplace, slack), intranets, hris (e.gWorkday, peoplesoft) and other enterprise systems (e.gSso), a plus.
Strong writer with experience across various content styles (seo, infographic, web copy, email, blog post, customer story, data-driven analysis, etc.).
Ability to build productive, professional relationships both internally and externally in order to be a more authentic and reliable brand ambassador.
Demonstrated record of delivering high-quality projects with independence and confidence.
Self-starter who takes the initiative, incorporates feedback and executes.
This position will include up to 30% travel, when it can be completed safelyWe do not currently require firstup employees to travel.
