Job details
Job type full-time number of hires for this role 1
Full job description
Sonic incytes is developing a breakthrough, handheld ultrasound solution, velacur™, for assessing and managing chronic liver disease – an emerging global health crisis, affecting one in four persons worldwideFatty liver disease is the fastest growing and largest segment of chronic liver disease, driven largely by the increasing prevalence of diabetes and obesityThe continued growth in patients and the emergence of digital and drug therapies creates an urgent need for a cost-effective, quick, and accurate diagnostic solution to assess and manage the progression and treatment of this disease.
Sonic incytes is seeking a clinical trainer & support specialist who will support commercialization efforts for the company’s velacur solutionThe role will work closely with a diverse team consisting of engineers, clinicians and business personnel and requires someone who excels in dynamic and collaborative environments and desires to positively impact patient care.
The successful candidates must be able to learn new skills quickly and effectivelyAs the position is customer centric, the candidate must be able to build trust and demonstrate excitement in fulfilling customer needs and providing exemplary customer service.
This position will report to the director, sales and will be based remotely in the u.s.
Key responsibilities
Trains and supports medical staff on new and existing installations of velacur
Performs and assists with the velacur examination procedure
Gathers customer feedback and reports on customer experience
Resolves technical issues encountered by customers
Creates training materials for medical staff and internal team members
Contributes to ongoing product improvement initiatives involving usability
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Qualifications and experience
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Undergraduate degree in applied sciences, science or health sciences and 5+ years of experience in medical training and education or an equivalent combination of education and experience
Experience working directly with medical staff
Understanding of medical imaging and regulations governing medical products and patient data
Exceptional communication and customer service skills
Strong analytical and critical thinking skills
Able to operate independently with minimal direction
Flexible and adaptable to take on additional responsibilities as appropriate
Able to travel up to 60% in the u.sAnd canada
Ability to work remotely & located in one of the following states: new york, new jersey, virginia, maryland, texas, california, washington, massachusetts, pennsylvania, florida or ohio.
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Are you wanting to have a positive impact and up for a new challenge? if yes, we want to hear from you!
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Due to the high volume of applicants, only those selected for an interview will be contacted.
For more information about the company, please visit www.sonicincytes.com.
Application deadline: 2021-10-22
Job type: full-time
Schedule:
8 hour shift
Monday to friday
Weekend availability
Work remotely:
Yes
