Job details
Job type full-time
Full job description
The sales operations & enablement specialist will assist the director of enablement and the sales operations team by helping to improve the effectiveness of spok sales employees through the design, development and implementation of the tools, technology, and training required to help enable the success of our sales professionals; will assist in the building of curriculum, programs and services that maximize the effectiveness of spok sales professionals; and assist in the building of tools and technology that support the needs of the sales force.
Remote: eden prairie, mn or plano, tx
Essential duties and responsibilities:
Designs and builds technology, including excel spreadsheets, that support the needs of state sales professionals.
Designs and builds assigned digital courses that meet company standards and sponsor requirements.
Supports the adoption of crm and manage reporting functions of adoption rates.
Assist in the identification, implementation and improvement of additional tools and technology that increase the effectiveness of the sales organizations.
Assists with the maintenance of the on-line learning system to facilitate easy learner interaction.
Ensures all new hires are correctly set-up in the learning system for all required on-boarding.
Assists with development and delivery of live remote, on-site classes and meeting content.
Assists with administration and hosting of live remote, on-site classes and meetings.
Tests and validates course effectiveness through various means and reporting functions.
Assists with delivery of content as requested.
Keeps abreast of emerging trends and the competitive landscape as they pertain to technology, learning and development.
Completes special projects from time to time as required to facilitate the success of the company.
Required skills and experience:
Minimum 2-3 years of experience in analytics/sales/sales operations.
Ability to design and build effective digital learning courses and curriculum.
Ability to maintain and administer an on-line learning platform.
Ability to master spok’s products and services.
Knowledge of crm systems (salesforce/sfdc).
Understanding of standard business practices related to sales operations processes and systems (sales cycle, crm applications, reporting, forecasting, territory management, and sales quotas).
Proficient in microsoft suite of products.
Comfortable with ambiguity and changing priorities.
Strong problem solving, priority setting, facilitation, multi-tasking, analytical, and collaboration skills.
Willingness and ability to adapt to the rapid business and organizational changes that accompany a high-growth environment.
Ability to work independently, multi-task effectively and thrive in a fast-paced, dynamic environment with general direction and guidance.
Strong attention to detail.
Strong interpersonal skills and capable of building strong relationships across multiple teams and time zones.
