Job details
Salary $6,154 - $8,074 a month job type full-time
Full job description
Description
Important note: as stated in governor’s proclamation 21-14, all employees engaging in work for the department of health are required to be fully vaccinated against covid-19 on or before october 18, 2021Proof of vaccination will be verified by the office of human resources after an employment offer has been extended and acceptedSee vaccine requirement timelinePlease reach out to the office of human resources at hr@doh.wa.gov if you need information on a medical or religious accommodation.
This is an it business analyst & software quality assurance tester position assigned to disease control and health statistics – (dchs) systems project work supporting enterprise applications within the business services section of the solution design and project support office of doh’s health technology solutions (hts)This position reports directly to the its6 - it business analyst & software quality assurance test supervisor.
This position independently provides journey level it business analysis and quality assurance testing skills to ensure the successful accomplishment of the agency’s mission by providing technical leadership, business and data analysis, software requirements management, software testing and business process engineering for enterprise systems for disease control and health statistics (dchs).
This position provides mentorship to business and technical analysts and testersAs a fully competent professional, works with stakeholders and technical staff, elicit, analyze, communicate, document, test and validate software requirements to support the agency’s mission.
This position supports the department of health’s mission to “protect and improve the health of people in washington state” by:
Providing professional level it business analysis and quality assurance testing, technical knowledge and consultation to it business analysts, it project managers, quality assurance testers, developers, system configuration administrators and database administrators.
Ensuring business requirement elicitation, analysis and documentation standards are metEnsures industry standard business analysis and testing methodologies are applied to systems to instill confidence with our business customers that the systems supported are of the highest level of accuracy and quality.
Serves as a contributing team member with stakeholders and technical staff, tests and validates software requirements to support the agency’s mission.
This is a full-time it business analyst – journey position located within the office of solution design and project support, division of health technology solutionsView the full position description.
Currently, this position may be located anywhere within the state of washingtonDue to the covid-19 pandemic, telework (mobile-work) is expectedWhen approved to return, the incumbent will work with their supervisor to identify an appropriate work schedule and balance, including telework and reporting to the tumwater duty station for work activities.
Health technology solutions (hts) is the central organization within the department of health (doh) that serves the information technology (it) needs of almost 1,800 employees and 400 it systems of four program divisions – environmental public health (eph), disease control and health statistics (dchs), health systems quality assurance (hsqa), prevention and community health (pch) – plus agency wide operations (awo)Hts is led by the doh chief information officer (cio).
The office of solution design & project support (sdps) is one of four major offices within hts consisting of a team of it business liaisons, a project management office (pmo) and business services section (bss)The bss connects agency programs with it solutions through the work of business analysts who identify requirements and testers who validate those requirements are met.
About the department of health
The vision of the washington state department of health (doh) is equity and optimal health for allOur mission is to work with others to protect and improve the health of all people in washington state.
Our values
Good organizations know what they do and how they do itGreat organizations also understand why they do itOur values are:
Human-centered: we see others as people who matter like we do and take into account their needs, challenges, contributions, and objectives.
Equity: we are committed to fairness and justice to ensure access to services, programs, opportunities, and information for all.
Collaboration: we seek partnership and collaboration to maximize our collective impactWe cannot achieve our vision alone.
Seven generations: inspired by native american culture, we seek wisdom from those who came before us to ensure our current work protects those who will come after us.
Excellence: we strive to demonstrate best practices, high performance, and compelling value in our work every day.
Benefits of working for doh
Washington is america`s top state, according to u.sNews (2021), and provides one of the most competitive benefits packages in the nation.
Tumwater is a vibrant city just south of olympia, the state`s capital, with a small-town feel conveniently situated between seattle and portlandTumwater enjoys the benefits of an engaged and educated community and a well-supported school system, with two universities and a community college within a ten-mile radius.
We also offer:
A healthy life/work balance by offering flexible schedules and telework options for many positions.
Growth and development opportunities.
A wellness program that offers education, access to healthy food, and fitness classes.
Opportunities to serve your community through meaningful work.
A commitment to diversity and inclusion fosters an inclusive environment that encourages all employees to bring their authentic selves to work.
An infant at work program based on the long-term health values of breastfeeding newborns and infant-parent bonding.
A modernized workplace.
Duties include
Serving as liaison between business stakeholders and technical staff to ensure business needs are clearly defined, understood, and documented using industry standard requirements documentation methodologies.
Eliciting, planning, analyzing, and developing business and/or technical requirements.
Leading and/or facilitating the gathering of requirements through interviews, workshops, consultations, site visits, surveys, and business process workflows.
Developing, reviewing, and implementing test plans, test cases, test reports, and testing schedules for software implementations and maintains a test repository.
Reviewing, verifying, and validating that software meets technical specifications and business/functional requirements.
Coordinating with technology staff across functional disciplines and business programs to develop and plan for the configuration, implementation, and training for new releases and upgrades of mission critical information technology systems.
Working collaboratively with other technical staff to ensure changes, modifications and/or maintenance and operation schedules are followed, supported and appropriately identified in standard change management practices.
Identifying and reporting it risks to management; analyzing risks and recommending mitigations and resolutions.
What we’re looking for
Our ideal candidate has a driving passion for the work, brings humility to their job and interactions, and understands how their actions affect othersThey see the needs and objectives of others and take them into account while achieving their objectives, and they adapt their approach and expectations accordinglyOur ideal candidate is outward even when confronted with others that are not open or collaborativeThey demonstrate resilience to model outward behaviors even when stressed or tired.
Required qualifications
Option 1: eight (8) or more years of professional experience in one or more of the following it disciplines: business analysis, testing, or systems developmentOf those eight years, the following must apply:
Four (4) or more years of experience as a business analyst.
Two (2) or more years of professional experience as a software analyst, quality assurance tester, or software developer.
Or
Option 2: an associate’s degree or higher in information technology program or a closely related fields such as computer science, management information systems, information technology or informatics; and six (6) or more years (full-time equivalent) of professional experience in one or more of the following it disciplines: business analysis, testing, or systems developmentAdditional years of experience can substitute for education on a one for one basis.
Or
Option 3: a bachelor’s degree or higher in it program or a closely related fields such as computer science, management information systems, information technology informatics; and four (4) or more years (full-time equivalent) of professional experience in one or more of the following it disciplines: business analysis, testing, or systems developmentAdditional years of experience can substitute for education on a one for one basis.
And
Experience in software development processes eliciting user requirements, analyzing and formally documenting business needs, processes and workflows, and using defined formats for functional use cases and business rules.
Experience preparing documentation including internal technical documents, system diagrams, using test cases, and user documentation and manuals.
Experience in proficiently translating complex technical issues into readily understood concepts for staff, management, and the public.
Desired qualifications
Bachelor`s degree or higher in computer science or closely related fields such as business administration, mathematics, engineering or informatics.
Experience working with agile, or other iterative development methodologies.
Two (2) or more years sql management studio tools or equivalent.
Two (2) or more years of software testing
One (1) or more years of software training experience
Professional certifications in business analysis.
Experience with lean practices.
Application process
Intrigued? click `apply` to submit your detailed application profile along with the following:
A cover letter, describing how you meet the qualifications and why you are interested in this position.
A current resume.
Three (3) or more professional references, to be listed in your profile under the references section which includes at least one supervisor, peer, and (if you have supervised staff) someone you have supervised or ledPlease do not attach any letters of recommendation.
Important note: do not attach documents that contain a photo or private information (social security number, year of birth, transcripts, etc.) or documents that are password protectedThese documents will not be reviewed and may cause errors within your application when downloaded.
Applicants wishing to claim veterans preference should attach a copy of their dd-214 (member 4 copy), ngb 22, or signed verification of service letter from the united states department of veterans affairs to their applicationPlease remove or cover any personally identifiable data such as social security numbers and year of birth.
The washington state department of health (doh) is an equal opportunity employerDoh strives to create a working environment that is inclusive and respectfulWe prohibit discrimination based on race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability.
This is a position covered by a bargaining unit for which the washington federation of state employees (wfse) is the exclusive representative.
Conditions of employment/working conditions
With or without an accommodation, i am willing and able to:
Under the governor’s proclamation (21-14), agency employees are required to be fully vaccinated against covid-19 on or before october 18, 2021Proof of vaccination will be verified by the office of human resources after an employment offer has been extended and acceptedPlease reach out to the office of human resources at hr@doh.wa.gov if you need information on a medical or religious accommodation.
Legally operate a state owned vehicle in a variety of weather conditions.
Occasionally work more than 40 hours per week and/or to adjust normally scheduled hours, which may include evening and weekends.
Occasionally travel within and outside of washington state to meet business needs.
Currently, this position may be located anywhere within the state of washingtonDue to the covid-19 pandemic, telework (mobile-work) is expectedWhen approved to return, the incumbent will work with their supervisor to identify an appropriate work schedule and balance, including telework and reporting to the tumwater duty station for work activities.
If you have questions, need alternative formats or other assistance please contact recruitment@doh.wa.gov, or tdd relay at 1-800-833-6384 or 7-1-1Technical support is provided by neogov, 855-524-5627 (can’t log in, password or email issues, error messages).
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Supplemental information
This recruitment may be used to fill other positions of the same job classification across the agencyOnce all the position(s) from the recruitment are filled, the recruitment may only be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the application process in-full will have their responses reviewed for consideration.
Education and experience selected, listed and/or detailed in the supplemental questions must be verifiable on the detailed applicant profile submitted.
