Job details
Salary $47,844 - $62,748 a year job type full-time
Full job description
Description
Here`s your opportunity to be a key part of how we live our vision and build the nation`s best and most future ready workforce – starting right at esd!
Only current employees of the employment security department are eligible for this opportunity.
At the employment security department (esd) we believe in the #powertohelp when people need it mostWe provide our communities with inclusive workforce solutions that promote economic resilience and prosperityWe help people find jobs, bridge gaps in employment and provide paid family and medical leave.
The wenatchee worksource center is looking for a passionate and highly motivated employment development lead with a coaching mind set and a deep understanding of the worthwhile work we do every day at esd.
Through compassion and patience the worksource centers provide our customers with information about the full range of agency services and programs and directs them to the appropriate internal or external resources and support servicesAs our world has changed, so has the delivery methods of our servicesOur worksource offices are a critical piece of our mission of providing our services to job seekers and employers.
If you have a passion for developing and supporting a high-performance, integrated work-team, then we encourage you to apply now!
Duties
As a employment development lead you will support our mission by delivering superior employment services, providing technical assistance to staff and supervisor, being a respected leader, and focusing on outstanding service deliveryYour role is key as you will be assisting the office leadership in developing and supporting a high-performance team with a integrated work-team management approach, with vital consensus-based decision–making and continuous quality improvement practices.
Typical tasks will include:
Ensure all state and local policies and procedures are understood and followed.
Design and deliver related training and onboarding
Track team performance outcomes based on expectations set by supervisor.
Conduct audits/evaluations and provide ongoing feedback.
Initiate continuous quality improvement practices.
Identify, recommend, and initiate best practices and/or strategies for improvements and training.
For a detailed description of the position and its duties click here.
Qualifications
Required:
A combination of education and/or relevant experience* totaling no less than eight (8) years.
Or
One year as a worksource specialist 4 or equivalent class within the employment security department, or another state’s employment security agency.
Relevant experience: workforce development, customer service, retail, tech support, professional public contact work, unemployment insurance, social services, human resource services, education, public relations, benefits programs, insurance claims.
Education to experience equivalences: associate degree = 2 years | bachelor degree = 4 years | masters or higher = 5 years
Additional requirement of employment:
The ability to travel on a daily or weekly basis to provide services to our customers and community partners.
Must be able to pass an unemployment insurance (ui) claim & benefit information review.
Per governor inslee`s proclamation 21-14 (download pdf reader) state employees must be fully vaccinated no later than october 18, 2021This position is based in a worksource location and requires in-person attendance with no option for full-time teleworkPlease note that any offer of employment is contingent upon you providing verification of your vaccine statusNo start date will be approved until you verify your status.
Supplemental information
Please submit your resume, and a letter of interest with your online application through the `add attachments` fieldA resume will not substitute for the `work experience` section of the application or vice versaApplications with blank fields, or supplemental question responses with comments such as `see attachments` may be considered incomplete.
Why work with us?
Our agency`s mission and values drive every decision that we make, determine how we interact with others and are at the core of who we areWe value collaboration, diversity, equity, inclusion, innovation, and integrity, investing in our people and service with kindnessWe understand that a work environment that respects your work/life balance is key that`s why many of our positions are eligible for flexible work schedules and teleworking opportunitiesThrough support, value and trust our employees are empowered to grow and develop into their best self.
More than just a paycheck
Washington state offers one of the most competitive benefits packages in the nationBeyond the traditional benefits such as health, life insurance, retirement, and related benefits, we offer flex spending accounts, dependent care assistance, deferred compensation and so much moreWe take work life balance seriously and many of our offices offer flexible work hours with a wider variety of shift and schedule option to assist in this.
Modern workplace
We are diligent and remain focused on creating a modern workplace designed to meet the needs of a changing workforceWe have wellness programs, telework policies and flexible schedulesWe`re working to update our facilities all over the state to enhance both the client and employee experience.
Opportunity for all
The washington employment security department is an equal opportunity employerWe strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversityWomen, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to applyPlease include your name and pronouns in your application, to ensure we address you appropriately throughout the application process.
Please email dawn loduha or the talent acquisition team with general questions, or washington relay service 711, if you are a person with a disability needing assistance in the application process or if you need this job announcement in an alternate format.
Other information
This recruitment may be used to fill additional agency-wide positions in accordance with article 4 of the wfse collective bargaining agreement.
The employment security department is an equal opportunity employer/programAuxiliary aids and services are available upon request to individuals with disabilities.
If you are having technical difficulties creating, accessing or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960.
