You are as unique as your background, experience and point of viewHere, you’ll be encouraged, empowered and challenged to be your best selfYou`ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with youYour leaders will inspire and help you reach your potential and soar to new heightsEvery day, you`ll have new and exciting opportunities to make life brighter for our clients - who are at the heart of everything we doDiscover how you can make a difference in the lives of individuals, families and communities around the world.
Job description:
Summary
The distribution learning and development team supports all sales and account management roles in group & voluntary, national accounts and stop-lossThe team has an opening for an associate director to support absence management learning and development across these business organizationsThis role will develop and deliver high impact training programs based on business needs including product, process, digital and positioning trainingThis will include sales and account management leader support and coaching recommendationsThe role will be responsible for managing the design and execution of new hire on-boarding programs and the ongoing development needs for the sales and/or account management client roles in the organizationMost of these roles are distributed or agile learners, traveling for business purposes and working remotely from homeIn this role, the associate director will work with the other learning & development leads, training resources, business managers and subject matter experts as outlined below.
What you will do:
Design, develop, deliver and document absence management learning for distribution teams including new hire training, ongoing development and enhancement learning as needed
Be a subject matter expert on absence management in general and sun life’s absence solutions
Participate in design and development of shared absence content and manage absence & disability internal resources for distribution
Contribute to creating and maintaining training for external client education on absence
Work with both business and learning & development leadership to identify, develop and deliver training initiatives using a variety of approaches based on audience and content
Collaborate with learning and development teams to review and enhance on-boarding programs, business content and learning resources
Manage new hire absence training including needs assessments and measurement programs to ensure business results, track new hire data, and manage outreach and feedback programs
Review existing and develop new absence skill and knowledge assessment tools for all client roles
Provide virtual new hire on-boarding, business initiative implementations and client/role development training
Participate in virtual, on-site home office and regional face-to-face/classroom workshop programs
Represent learning and development and clients on business project teams
Provide clear communication to key stakeholders of training milestones, status and any risks
Work with sales & client relationship teams to move business objectives forward
What you will need to succeed:
Knowledge of the employee benefits industry, with experience in absence management administration and/or training
Experience working in a virtual team and client environment
Ability to work with a diverse range of people
Ability to perform complex assignments, to manage process, and to work across team and business areas without reporting authority
Demonstrated ability to influence and persuade others, manage multiple tasks and prioritize effectively
Strong analytical, problem solving and research skills; able to solve problems that don’t have clear solutions/outcomes
Communicate confidently and demonstrate professional candor when discussing business issues
Negotiate skillfully with client partners and their leaders
Adapt to changing circumstances or shifting priorities
Able to work autonomously and an ability to navigate a changing, fast-paced environment
Required education and skills:
Bachelor’s degree
3+ years of employee benefits experience
Experience with corporate training, mentoring or coaching
Familiarity with instructional design and adult learning principles
Experience with presentation, documentation and learning applications, systems and technology
Experience providing feedback and coaching to others
Effective facilitator – virtual and in person, small and large groups
Ability to assess and manage complex issues; strong project management skills
What is in it for you?
Excellent benefits with generous vacation and sick time, 401k match, noncontributory retirement plan, paid family medical leave, sabbatical program and much more
Friendly, collaborative and inclusive culture
Our agile work environment allows our employees the flexibility to give and feel their best at work
It is the policy of slf u.sThat we will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to age, race, color, religion, national origin, ancestry, gender, sex (including but not limited to pregnancy, childbirth, or breastfeeding), sexual orientation, gender identity or expression, military or veteran status, physical or mental disability, medical condition, genetic information, marital status, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements.
Sun life financial is a leading provider of group insurance benefits in the u.s., helping people protect what they love about their livesMore than just a name, sun life symbolizes our brand promise of making life brighter – for our customers, partners, and communitiesJoin our talented, diverse workforce and launch a rewarding careerVisit us at www.sunlife.com/us to learn more
If you are a colorado resident, the minimum starting salary for this position will be $86,900 annuallySun life will consider various factors in determining the actual pay including your skills, qualifications and experienceThis position is also eligible for a broad range of competitive benefits including a choice of company-subsidized medical plans, consisting of network-based plans and plans offering the freedom to go to any provider and two company-subsidized dental plansWe also provide company-paid basic life and accidental death and dismemberment (ad&d) insurance and optional life insurance that you may purchase for additional coverageWe offer a very generous paid family & medical leave program, ltd and attractive vacation and sick timeWe provide voluntary supplemental health programs such as accident and hospital insurance and critical illness and cancer insuranceTax-advantaged accounts include health savings accounts, health care and dependent care fsa accounts and commuter benefit accountsOur 401(k) plan consists of a company match and employer sponsored contributions.
At sun life we strive to create a flexible work environment where our employees are empowered to do their best workSeveral flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
For applicants residing in california, please read our employee california privacy policy and notice.
Job category:
Training & development
Posting end date:
