About the role
At synacor, we provide a leading full-identity management platform that scales up to support 100+million usersWe are proud to be trusted by major content networks, virtual mvpds, and leading cable providers for their identity management needsWe are looking for a technical product manager who will be responsible for managing our identity management product suiteThis role will be key to new product initiatives and customer implementationsThe technical product manager will position synacor’s identity management product line for business growth and will work closely with the development leads, product architects, and customer teams to deliver products and experiencesThis role will own the product vision, and translate it into a product roadmap and agile product backlogThe role will represent synacor and industry technical conferences and help guide implementation of the product inside of strategic customers with the consultant perspective of a solutions architect.
Key responsibilities
Build and apply in-depth knowledge of synacor identity platform, and projects
Research and analyze new trends in the identity and access management space, assess how technology trends will impact our product and the product landscape, and present these findings to engineering and product teams
Work collaboratively with customer product, it, and operations groups to design, develop and launch idm product implementations>>
Manage and communicate product development and customer implementation status to stakeholders within the customer and across synacor>>
Generate creative ideas for new products and offerings based on the competitive analysis
Create and present product plans, the product line, and manage the product life cycle of a synacor product and platform
Develop key relationships with internal product and readiness teams to understand the challenges with features and critical testing areas
Contribute ideas for team-wide process and product improvements
Create and maintain program documentation including user personas, user scenarios, and release milestones
Conduct technical assessment of synacor’s product line and competitive platforms and complete win/loss analyses
Recommend product line innovations and communicate the path to innovation through user personas and user scenarios
Track progress toward delivering innovation by creating and tracking release milestones
About you
Bachelor’s degree or equivalent and 3+ years proven experience in product management, exposure to paas
Strong written and oral communication skills
Excellent understanding of the product planning and development lifecycle processes leveraging agile development methodologies
Proactive customer service skills, responsiveness, and professionalism
Proven analytical, tactical, and strategic thinking skills
Excellence in a team environment requiring close collaboration and effective communication
Expert in influencing and communicating product capabilities to customers, prospects, sales, engineers, and industry analysts
Decisive, agile, and iterative; easily able to shift gears between thinking and doing with a proven ability to manage multiple projects in a fast-paced environment
The established ethos of “getting things done.” proactive style with discipline for setting priorities, driving decisions, and getting closure on recommendations and issues
Preferred qualifications
Experience with authentication standards such as saml, oauth, open-id connect is a plus
Experience with identity access management(iam), automation, or api integration is a plus
Exposure to ux design principles and prototyping is a plus
