Job details
Salary $85,000 - $170,000 a year job type full-time
Full job description
Job description:
Role summary/purpose:
Do you have a passion for building delightful products? do you want to be part of a game-changing and category-defining team that will transform commerce? are you a strong product leader who can influence cross-functional teams and develop solutions for real customer problems in new and uncharted markets? if yes, join us at loop commerce.
Acquired by synchrony in june 2018, giftnow is a transformative force in the +$500 billion gift-commerce categoryBased in the san francisco bay area, we are leading a revolution in the us gift giving marketOur gift experience management platform (gxm) is being leveraged by many leading brands (michael kors , uniqlo, coach, kate spade and more), and we are continuing our growth by partnering with influential retailers, platforms, and solution providers to change the way gifting is done by turning online gifts into memorable experiences.
Companies that leverage our gxm platform have learned that gift experiences can transform critical business activities like sales, employee engagement and incentives, trade shows, events and moreWhether they are sending a gift to one employee or 5000 customers, our gxm solutions can help create a gifting campaign that generates goodwill and loyaltyWith our expanded gift card capability, we help businesses create a modern and elegant gift experience with personalization and design options to delight gift card customers and improve gift card redemptionOur gxm platform also delivers our patented product gifting experience, giftnow®This digital gifting experience makes virtually any product giftable and the contactless digital exchange capability ensures receipt of the perfect gift every timeWe define our vibrant culture as being fun-loving, agile, and focused on defining the leading edge of something meaningful for millions of peopleAnd now, while maintaining our start-up culture and fast-pace innovation, we have the backing and support of synchrony to fuel and accelerate our growth and success.
We’re proud to offer you flexibility! this position is eligible to work remote, where you will work from home, and may require you to occasionally commute to one of our hubs for in person engagement activities such as team meetings, training and culture eventsRemote candidates will be considered who live near any synchrony hub including: san francisco, ca, alpharetta, ga, chicago, il, costa mesa, ca, stamford, ct, new york, ny, altamonte springs, fl, charlotte, nc, dayton, oh, stPaul, mn or phoenix, az.
What you’ll do:
Lead product discovery and execution activities, taking a methodical and data driven approach to drive all efforts toward achieving our business objectives.
Represent the customerYou will interface with customers, prospects, and partners to understand user needs and customer use casesYou will be the champion and voice of customers and have a keen sense of how our platform can be leveraged or extended to meet these customers’ and partners’ growing needs
Define and track key success metrics of the product.
Collaborate closely with other product managers, engineering, program management, data science, business operations, sales, marketing, design, finance, and other cross-functional teams to build a suite of products and features that help our customers succeed in achieving their gifting objectives, regardless of their context.
Have a clear pulse on the market and competitive feature offerings and help us identify new opportunities.
Help articulate the vision for the product and create a roadmap to make that vision a realityAlign our cross-functional stakeholders on the strategy and the details at all times.
Perform other duties and/or special projects as assigned
Qualifications/requirements:
Bachelor`s degree or, in lieu of a degree, a high school diploma and 10+ years of experience in the retail or gift card industries
7+ years of experience working as a pm for a successful software product development company
Innate curiosity and passion for solving complicated problems.
What we’re looking for:
Player - coach mindsetAbility to lead and demonstrated experience engaging and influencing senior executivesSimultaneously, can roll up their sleeves and work in a deadline-driven work environment with attention to detail.
Functionally adept.
Demonstrated expertise in launching highly visible products from concept-to-market.
Ability to discuss and evaluate solutions with field teams, engineers and other stakeholders, manage tradeoffs and communicate with stakeholders at all technical and managerial levels.
Ability to manage competing and evolving priorities.
Excellent oral and written communication skills, as well as the ability to think clearly and analyze problems holistically.
Proven track record of delivering projects within scope, time, budget and quality.
Demonstrated experience planning and managing complex project schedules.
An entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in a fast-paced environment.
Hands-on knowledge of agile product development processes.
Can-do, positive attitude.
Start-up experience.
Experience with e-commerce technology platforms.
Experience with corporate gifting and enterprise organizations
Eligibility requirements:
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of section 19 of the federal deposit insurance act.
New hires (level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other rolesOnce this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt rolesEmployees, level 8 or greater, must have at least 24 months’ time in position before they can postAll internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and hr if you don’t meet the time in position or performance requirement).
Legal authorization to work in the u.sIs requiredWe will not sponsor individuals for employment visas, now or in the future, for this job opening.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable accommodation notice:
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilitiesPlease tell us if you require a reasonable accommodation to apply for a job or to perform your jobExamples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our career support line so that we can discuss your specific situationWe can be reached at 1-866-301-5627Representatives are available from 8am – 5pm monday to friday, central standard time.
The salary range for this position is 85,000.00 - 170,000.00 usd annual
Salaries are adjusted according to market in ca and metro ny and some positions are bonus eligible.
Grade/level: 12
Job family group:
Marketing
